Hello Samuel!

We will try to reply as soon as possible.
Please be patient!

Thank you for understanding!

Hello!

Try to place the code in the Theme Panel -> Analytics/Js Codes.

Hope that helps you!

Thank you!

Hello!

I just replied you in your own topic here: https://forum.tagdiv.com/topic/rtl-3/
Please let us know about your issues.

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please let your host provider know about these errors. Also, if you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks something.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello!

Access Dashboard -> Cloud Templates and import a cloud header from there: https://prnt.sc/kVjlyW9_ltbU

Thank you!

Hello!

I can see your mobile page. Please provide more information about your issue, screenshots or a video, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Yes, your right. We will take in consideration your query for the future.

Thank you for understanding!

Hello Julio!

This means the code is incorrect.

Thank you!

Hello!

You can use 2 flex blocks and use 2 different filters: 1. Category : Current Category and 2. Choose a category and it will display the posts from that category too.
If you will modify a category template, then please note that the filters will be the same for every category page. If you need different filters for every page, then you should duplicate the template and assign the correct template for each category page.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.
If you need to achieve anything else, then please provide more information, so I can help you efficiently.

Thank you!

Hello!

Unfortunately, we do not have this option in our theme. But, you can contact our custom work team here, maybe they can find a solution for you : https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Edit this page with the TagDiv Composer, click on your posts and set the limit like this: https://prnt.sc/yldMYTkhG9zW

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve and where.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Yes, your right. We will take in consideration your query for the future.

Thank you for understanding!

Hello!

Unfortunately, there is no option to change the language for that button.

Thank you!

Hello!

No. I do not have access to your website.

Thank you!

Hello!

Access the menu from Appearance -> Menus, select the mega menu and clear the option “Make this a category mega menu” and the preview will disappear.

Thank you!

Hello Ari!

Unfortunately, I can’t see your email because you did not applied a link from this topic.
But, if you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello!

Please check this video: https://www.screencast.com/t/LNgffR5jbp

Hope that helps you!

Thank you!

Hello!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Make a test and uninstall the cache plugin and see if the problem is still there.

Let me know the results!

Thank you!

Hello Allen!

If a code is displaying in your frontend, then this means some plugins are deactivated.
Make sure you have the TagDiv Composer, tagdiv Cloud Library installed and activated.
You need the Standard Pack plugin if you use the default templates.

Let me know the results!

Thank you!

Hello!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

You can create Free/Monthly/Annual Plans only.
Other payment method is the direct bank transfer.
I understand your disappointment, but the plugin is at beginning and we will try to improve opt-in builder plugin and take in consideration your requests also.

Thank you!