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Bettina
tagDiv Staff

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure you do not have in the .htaccess file some lines with “Deny all”!
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello Laurentiu!

Set the row like this: https://prnt.sc/-SAV6yHpckUp and place the elements in different columns.
Make sure that every row from your header to be set as: https://prnt.sc/9XegYiI3Cl8A

Thank you!

Bettina
tagDiv Staff

Hello!

If a code is displaying in your frontend, then this means some plugins are deactivated.
Make sure you have the TagDiv Composer, tagdiv Cloud Library installed and activated.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check in the CSS tab for that row. Example here: https://prnt.sc/NkaOE7fWzB2e

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here also: https://forum.tagdiv.com/topic/how-to-make-it-core-web-vitals-optimized/

Thank you!

Bettina
tagDiv Staff

Hello!

If a code as above is displaying in your frontend, then this means some plugins are deactivated.
Read more about modal popup here: https://forum.tagdiv.com/modal-popup/

Thank you!

Bettina
tagDiv Staff

Hello!

Please check on the text tab: https://prnt.sc/ZBgxX6dn0PSh

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve and where.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure you set the featured images like in this guide: https://forum.tagdiv.com/featured-image-or-video/
Please disable the lazy load: https://www.screencast.com/t/O5pfqQdb, delete the cache. Try to uninstall the cache plugin and let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello Victor!

Please check in the CSS tab for that row. Example here: https://prnt.sc/NkaOE7fWzB2e

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issue, screenshots or a video and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, we have some settings on the row: https://prnt.sc/hDAWurcTu-jR or set a column order : https://prnt.sc/GUZQ43nJiLEL (for this setting, you need to set a number of order for every column from your page).

Please note that if you choose first option, then it will overwrite the second option.

Thank you!

Bettina
tagDiv Staff

Hello!

A shortcode can be inserted in our theme only by using the element called “Column text” or “Text with title”. Now, it’s possible to be a plugin conflict there, but you can make a test on a test page.
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Bettina
tagDiv Staff

Hello Estelle!

Uncheck this option: https://prnt.sc/hDAWurcTu-jR

Thank you!

Bettina
tagDiv Staff

Hello!

The theme comes with two preset default Google Fonts: Open Sans and Roboto.
You have also the option to use custom fonts files, please check our guide: https://forum.tagdiv.com/font-customization/

Thank you!

Bettina
tagDiv Staff

Hello!

I understand your issue, and I will add this feature on our improvement list.

Thank you for your feedback and request!

Bettina
tagDiv Staff

Hello!

Our developers are working a lot to improve the page speed in every update, so make sure you use the latest update 11.4.3.
This kind of issue is a particular issue, so unfortunately, we can not provide support for it: https://prnt.sc/DBVG36gVKCoL -> https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

The like button is deprecated: https://prnt.sc/dAz0dJZd6uIP.

Thank you!

Bettina
tagDiv Staff

Hello!

You can import whole demo and use it from Newspaper -> Prebuilt Websites.

You should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
If you want to use auto ads(are displaying randomly in your website), then they should be placed in the Theme Panel -> Analytics/Js Codes.

You need to install the Yoast SEO plugin and apply this setting: https://prnt.sc/kGujESd3PqDK (Taxonomies)

You can use an offset for your blocks. For more information about offset feature, please check this tutorial: https://forum.tagdiv.com/offset-feature/.

Yes, you can edit a post/article with the TagDiv Composer and delete the element with the featured image or you can set as HIDDEN from the CSS tab of the element.
In homepage from blocks, we have this setting: https://prnt.sc/3DRu227sGWIZ -> https://forum.tagdiv.com/flex-block-settings-guide/

Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Thank you!

Bettina
tagDiv Staff

Hello!

For cloud templates, you should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/

Please provide more information, screenshots or a video about the settings you applied and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

This issue is from a cache problem. Please deactivate the cache plugin that you use, and try again in an incognito tab.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

You can not customize AMP so much, because it comes with its own design: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
There are some settings in the Theme panel -> Mobile Theme and Dashboard -> AMP.

Please check our documentation to know how you can control the excerpt length: https://forum.tagdiv.com/excerpts-introduction/

Thank you!

Bettina
tagDiv Staff

Hello!

Check this screenshot: https://prnt.sc/kcSZO9xFB2Xh
You can delete the entire row: https://www.screencast.com/t/pxuOzYIIpcG

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issues, screenshots or a video and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure your permalink settings are correctly: https://themeisle.com/blog/permalinks-in-wordpress/
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you for your feedback!

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