Hello!

I can see that you have just one h1. If you have on other pages, then please make sure you disabled it from your logo or title: https://prnt.sc/K9Pm3QcKVtzi
This issue has been discussed already here: https://forum.tagdiv.com/topic/how-to-disable-breadcrumb-schema-on-newspaper-tagdiv/

Hope that helps you!

Thank you!

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello!

Access a cloud template(post and homepage) and press the green button “Edit with the TagDiv Composer“. Click on any elements and you can see their settings. For blocks, there are a lot of settings, and also for the author: https://prnt.sc/5OODqDzkE8eX -> https://forum.tagdiv.com/flex-block-settings-guide/
You can delete and element or set as Hidden in the CSS tab. There is actually a recycle bin basket for every element https://www.screencast.com/t/wFYdqgpo6pT or drag-drop the entire row: https://www.screencast.com/t/pxuOzYIIpcG

Thank you!

Hello!

I’ve checked your website and it seems the design is no longer affected.
Did you solve your issue? Which was the problem?

Thank you!

Hello!

This issue is on our investigations list. We hope to provide a fix as soon as possible.

Thank you for understanding!

Hello!

Yes. One for stagging and one for your live website.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello!

Try to upload again those images in the Media Library and change the name of the images before. Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check this topic too: https://wordpress.org/support/topic/uploaded-images-dont-show-in-browser-nor-in-media-library/

Let me know the results!

Thank you!

Hello!

Can you let me know which images are not displaying in your website?
Please clear the cache and try again in an incognito tab.

Thank you!

Hello!

I’ve checked your website and it seems the design is no longer affected.
Did you solve your issue? Which was the problem?

Thank you!

Hello Ari!

Sure. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I’ve checked your website and I can see that you achieved what you needed.
Did you solve your issue? Or which is the issue?

Thank you!

Hello!

I can see that you have an error in the console, so the script is not running there.
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello!

A workaround there could be only to install the demo again without content, so you should have all the templates in the Cloud Templates again.

Thank you!

Hello @peternichol!

Please provide more information about your issues, screenshots (with what you’re trying to save in the theme panel) or a video and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Make sure that you make the changes for your logo in all viewports :https://www.screencast.com/t/YUVUcyrgh and https://www.screencast.com/t/XDQJedlggSB
Please disable the lazy load: https://www.screencast.com/t/O5pfqQdb, delete the cache and let me know the results!

Thank you!

Hello Ari!

You can drag & drop the element or copy-paste it.

Thank you!

Hello!

Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
You can build the template for your articles from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello!

I just replied you in this topic, please check: https://forum.tagdiv.com/topic/theme-import-doesnt-work/

Thank you!

Hello!

Yes, because something is interfering there. I can see that you have some errors in the console.
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello!

Yes, because something is interfering there. I can see that you have some errors in the console.
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello!

You can use the Duplicator plugin to copy the entire website.

Thank you!

Hello!

Yes, I understand this situation, but every page should have at least one H1.
For future demos, we will try to let only one h1 active by default.

Thank you!

Hello!

Unfortunately, we do not have any feature like that in our theme. Maybe you can find a plugin which can do this for you or an extension for your browser.

Thank you!

Hello!

Edit the cloud single post template with the TagDiv Composer and there you can add a new row, drag & drop the elements you need there (or “copy-paste after” the elements).

Thank you!

Hello!

Yes, please add also this CSS code:


.td-menu-mob-open-menu #td-outer-wrap {
transform: none!important;}


Thank you!