Hello!

I’ve tested on my end the print button and it is working well even in A4 format.
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

I can see when you print in More Settings dropdown, some settings for margins which can be set as none and you can custom scale the page.

Thank you!

Hello!

I’ve added this feature on our improvement list.

Thank you!

Hello!

A shortcode can be inserted in our theme only by using the element called “Column text” or “Text with title”. Now, it’s possible to be a plugin conflict there, but you can make a test on a test page.
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Hello!

We will take in consideration your query for the future.

Thank you for understanding!

Hello Fred!

Please disable the lazy load: https://www.screencast.com/t/O5pfqQdb, delete the cache and let me know the results!

Thank you!

Hello!

Access the homepage in frontend, edit it with the TagDiv Composer, click on the logo and make sure this setting is set as “HIDE”. Delete the logo text “Ani” and logo text tagline “Globe” from General tab.

Click on any row of the elements, and the background color should be in the CSS tab: https://prnt.sc/JEOXXo-pno1l

You can add a social link, check this topic: https://forum.tagdiv.com/topic/how-do-i-add-a-patreon-social-link/
Unfortunately, you can not add an option for sharing.

Thank you!

Hello!

You can use the Duplicator plugin to copy the entire website only. Please note that this plugin is saving the posts too.
Or you can find any other plugin which can be useful for you.

Thank you!

Hello!

Please provide more information about your issues, screenshots or a video and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

The single_template_2 is a default templates and works only with the Standard Pack plugin.
If you’ll use the cloud single templates, then you can deactivate the Standard Pack plugin and you’ll have no error.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
You can build the template for your articles from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello!

When you edit the homepage with the TagDiv Composer, you can see all the options in the Website Manager.

I’ve checked your website on mobile and I couldn’t see those issues.
Clear the cache and try again in an incognito tab.

Thank you!

Hello!

Unfortunately, we do not have a feature with Facebook Live Stories.
A similar design can be achieved using a a flex block with some featured video posts.
Please check our guide from here: https://forum.tagdiv.com/featured-image-or-video/
The video image and button will appear in the flex block and when you click on it, then the video will appear in a modal.

Thank you!

Hello!

This issue is on our investigations list. We hope to provide a fix as soon as possible.

Thank you for understanding!

Hello!

I understand that you solved the issue, right?

Thank you!

Hello @mverminski!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Also, make sure that the TagDiv Composer is saving the changes you applied.
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello!

I’ve checked your website and yes you have 6 H1 tags. You can disable the H1 from the TagDiv Composer, verify the settings for every logo element from the homepage: https://prnt.sc/K9Pm3QcKVtzi
So, you have H1 for: logo, mobile logo, sticky, block title and also the logo in the footer.

Thank you!

Hello!

You can import single cloud templates from any demos you like from the Cloud Templates: https://prnt.sc/-p3-SZNqQRVy
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello!

I just replied in your own topic here, please check: https://forum.tagdiv.com/topic/the-response-is-not-a-valid-json-response-2/#post-439049
Please do not create another topic with the same problem!

Thank you for understanding!

Hello!

Try to install the plugin Classic Widgets by WordPress and see the results.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

For cloud templates, you can add the sidebar in the tagdiv Composer. Steps:
1. Add 1 row
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello!

Yes, it could be a plugin conflict with some non-tagdiv plugins active.
The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated).
If you have some custom modifications directly in the theme files, then better save the code and replace it after the update.

Thank you!

Hello Pat!

Yes, my mistake. Although, I recommend the “Single Post Featured Image” element because it has many options for customization than “Single Post Bg Featured Image” element.

Thank you!

Hello!

Unfortunately, we can help you only with some advices.
If you really tried all of our suggestions without any success, then you can contact our custom work and they can help you to achieve what you need (REQUEST A QUOTE) : https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

Please note that the element “Single Post Bg Featured Image” doesn’t have the setting to display the caption, only the “Single Post Featured Image” element has it:
https://www.screencast.com/t/poYC47fe
https://www.screencast.com/t/CtgupYpJ0
And please just look if your caption is not set it as hide caption.
The differences between BG featured image and single post featured image:
– the description (capture) will not appear in BG
– the image size you can set only in BG, so in a single post featured image will take the image in original sizes
– more options for styling in a single post featured image than BG

Thank you!

Hello!

Unfortunately, I can not see any screenshot. Please provide more information about your issues, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

Thank you!

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!