Hello @iamratnesh!

No, it shouldn’t be there. If you use a cloud template, you can check from the TagDiv Composer while you edit that page.

Thank you!

Hello Pimp Fred!

Please provide your website link, so I can check this issue.

Thank you!

Hello @vincentalain!

Please check if the LazyLoad is disabled: https://www.screencast.com/t/O5pfqQdb
If not, then the problem could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again.

Hope that helps you!

Thank you!

Hello @TheGrandes!

Please deactivate the Mobile Theme plugin and see the results!

Thank you!

Hello @d-med!

The problem could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again.
If you use a default template, then please make sure your Standard Pack plugin is installed and active.

Let me know the results!

Thank you!

Hello @fitnessug!

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello @coo15ottobre!

Please provide more information about the issue, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @stringbenderb5!

Please check this video: https://www.screencast.com/t/vXfsxyhYx17

Hope that helps you!

Thank you!

Hello!

Here is the problem: https://prnt.sc/IJvivj2GFDI_, please re-check!

Thank you!

Hello @buxarkhabar!

Please check this topic: https://forum.tagdiv.com/topic/social-media-sharing-not-showing-featured-image/

Hope that helps you!

Thank you!

Hello!

Please check this video: https://www.screencast.com/t/HUV27HMzTT5

Hope that helps you!

Thank you!

Hello @Racesport!

Could you please provide more information or a screenshot with the issue?

Thank you!

Hello Claudia!

I just answered to you in my first reply, please check. You can do a full backup before to proceed, so if you want them back, you can use the backup.

Thank you!

Hello @PhilWi!

Please make sure you select full size when you upload the logo in the theme panel. Also, check the size of you logo.

Thank you!

Hello @goodmuyis!

If you need these customizations, then you can contact our custom work team here and they can help you to achieve what you need: https://tagdiv.com/premium-customization-services/

Thank you!

Hello Achim!

Unfortunately, there is a limit of 50 videos, sorry. Documentation here:https://forum.tagdiv.com/video-playlist-2/
To modify this limit will require custom work which is not covered by the support team.

Thank you for understanding!

Hello Pat!

If you sent an email, then we will take a look and reply to you as soon as possible.
Please continue the discussion via email.

Thank you for understanding!

Hello @tw144!

I’m glad that I could help you!
Let me know if you need further assistance.

Have a wonderful day!

Hello @pmarxbraun!

Sorry for my misunderstanding. A workaround there is to use a different block which has the thumbs sizes bigger than module 1.

Thank you!

Hello @zatyshnyy!

Did you manage to solve the issue?

Thank you!

Hello @pwisker!

Unfortunately, Big Grid Flex elements don’t have the option for header. But, you can use a Flex Block instead. Or, you can use a title element there.

Thank you!

Hello @tw144!

Try to add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-mobile-content .fa {color: white!important;font-size: 26px;}


Thank you!

Hello @zlobica!

Try to find taxonomy-post_format.php in wp-content\plugins\td-composer\legacy\Newspaper.
Hope that helps you!

Thank you!

Hello @pmarxbraun!

Then please change the thumbnails sizes and regenerate again. Check these guides too: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
https://forum.tagdiv.com/theme-thumbs/

Hope that helps you!

Thank you!

Hello @honlim!

I’ve checked this error. Please make sure you did not put any wrong value for any shadow in the TagDiv Composer.
Let me know the results!

Thank you!