Hello Andre!

Unfortunately, there is no setting to deactivate the shadow from lightbox, only the lightbox effect: https://forum.tagdiv.com/modal-window/

Thank you!

Hello @rvkumar739!

It seems that you use Simple Author Box plugin for that. Check the options from that plugin.
Let me know the results!

Thank you!

Hello @rvkumar739!

I’m glad that I could help you!

Have a wonderful day!

Hello @zlobica!

I’m glad that I could help you!

Have a wonderful day!

Hello @thegrandes!

Please make sure this option is disabled: https://i.imgur.com/LxpDtB2.png and “Exit mobile version” won’t appear.
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos and more theme documentation on the left side: https://forum.tagdiv.com/newspaper-theme-documentation/
You can import a cloud template or if you’ll like some sections from a demo, than you can find that section in the Cloud Templates or you can do it from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello @veteranstoday!

Did you solve your issue?

Thank you!

Hello Vincent!

Please provide your website link, so I can check the issue too.

Thank you!

Hello @gottermander!

Please check our documentation from here: https://forum.tagdiv.com/unique-articles/ or you can use an offset.

Thank you!

Hello Ali!

That’s strange! Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again.
If the problem persists, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Unfortunately, you can not use any element from the Opt-in Builder plugin if this is not installed and active. Also, we do not have any element for this, only in this plugin.

Thank you!

Hello @tangy!

So, the problem exists only by using this functionality: https://forum.tagdiv.com/infinite-loading-single-posts/
Unfortunately, this plugin is not a tested one with our theme.
For this customization, you need to modify the theme files which is not covered by the support team. The file of this functionality can be found here: wp-content\plugins\td-cloud-library\includes\tdb-ajax.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello @zlobica!

Copy the file \wp-content\plugins\td-standard-pack\Newspaper\single.php and paste it into your child theme folder as single-gewerbe.php.
Let me know the results!

Thank you!

Hello @pmarxbraun!

I see that your images are so tall, unfortunately, there are no blocks sizes to fit your images. To build a new block with the sizes you need, this will require custom work which is not covered by the support team, sorry.

Thank you for understanding!

Hello @gdesimone!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello @chrisc297!

Please provide more information about the issue, screenshots or a video, links, so I can check the issues.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @accnews!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello @bearing-news!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello @syedali364!

If you use a cloud template, then you should upload the logo in the TagDiv Composer.
If the problem persists, please provide more information about the settings you did and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @mydesignjobs!

I’ve checked your website and I can see only a little issue with the sticky header. Please re-upload the logo for the sticky header: https://www.screencast.com/t/rt2wWAt3JFEY

If there is any other issue which I probably missed, please provide a screenshot/video to point me directly to the issue you have.

Thank you!

Hello @stroudtimes!

From what I know, we haven’t change anything regarding to this issue. Please make sure it’s not a cache issue. You can make a test and revert the update and see the changes.

Let me know the results!

Thank you!

Hello @tangy!

We have some settings for the rows and different stretch sizes, so you can use the stretch row like this: https://www.screencast.com/t/bsbB5P97A

Thank you!

Hello Aditya Goel!

Unfortunately, we do not have a HTML version, sorry.

Thank you for understanding!

Hello @Nik!

You made this gallery with the visual composer plugin, so after deactivate this plugin, it will display the code on your page. This gallery will work only with the plugin activated. If you want to use the builder TagDiv Composer, I recommend you to add a gallery like this one: https://forum.tagdiv.com/gallery-2/

Thank you!

Hello @theasiandigest!

Please note that the auto ads code must be placed in Theme Panel -> Analytics/Js Codes.
If you use Mobile theme + AMP, then try to place the ads in AMP ads/AMP Analytics.

Hope that helps you!

Thank you!

Hello @veteranstoday!

Please make sure you have the Standard Pack plugin installed and active.

Let me know the results!

Thank you!