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Bettina
tagDiv Staff

Hello @tangy!

Please provide more information about what you need to achieve(where exactly do you need to add the ads), screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @accnews!

Please check if you have AMP or other plugin installed.
After deactivating the plugin, please clear your cache(also from your browser) and try again.
If the problem persists, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @zatyshnyy!

If you mean page speed, then you need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update.
Other starting points to improve your website page speed are here:
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
https://www.andraware.com/wp-rocket-for-newspaper-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Bettina
tagDiv Staff

Hello @tangy!

If you need random ads, then you can use auto ads and you should place the code in the Theme Panel -> Analytics/Js Codes. For reference, check this article: https://support.google.com/adsense/answer/9261805?hl=en&ref_topic=9261304

Thank you!

Bettina
tagDiv Staff

Hello @modelfair!

You can use a flex block, please check their filters: https://forum.tagdiv.com/flex-block-settings-guide/
If you do not mean this, then please provide more information about what you need to achieve, screenshots or a video in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @accnews!

Let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE. For more information about offset feature, please check this tutorial: https://forum.tagdiv.com/offset-feature/.
Deactivate it from here: https://prnt.sc/26xj1me

Thank you!

Bettina
tagDiv Staff

Hello @justinmrnd5!

Please check this topic: https://forum.tagdiv.com/topic/can-the-cssjs-files-be-trimmed/
You can use the CSS Analyzer, which is our automatic tool, very useful for the page speed and unused CSS.
Documentation here: https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Tutorial here: https://www.youtube.com/watch?v=tnkVapqhIHc

Thank you for understanding!

Bettina
tagDiv Staff

Hello Claudia!

Please provide the screenshot and video and point me exactly to the issue. From where you want to delete the categories? which ones? Where is the issue?

Thank you for understanding!

Bettina
tagDiv Staff

Hello @stroudtimes!

Google Chrome, Mozzila, Safari, Edge are the browser is working great with Facebook too.
To change the browser to your default browser, on Android mobile apps, tap the Facebook menu icon in the top right, scroll down to Settings & Privacy, tap Settings then scroll down to Media & Contacts, tap and then enable the Links open externally option. That’s it. In future when you try to open a link, Facebook will use your default browser.

Thank you!

Bettina
tagDiv Staff

Hello @pmarxbraun!

I’m glad that I could help you!
Let me know if you need further assistance.

Have a wonderful day!

Bettina
tagDiv Staff

Hello @janamtrup!

I’m glad that you solved the issue.

Have a wonderful day!

Bettina
tagDiv Staff

Hello @accnews!

You can deactivate it from Dashboard -> Plugins, find Mobile theme plugin and uninstall it.

Thank you!

Bettina
tagDiv Staff

Hello @dmxsta!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @fantalab!

These are the options for the AMP: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
If you want to modify the functionality of AMP, then this will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hello @dryasanne!

Please provide more information about what you need to achieve, screenshots or a video in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @pmarxbraun!

After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this guide: https://forum.tagdiv.com/using-the-theme-with-existing-content/

The settings from the theme panel should apply on standard templates. Make sure the theme panel is saving your settings. Please check this topic https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Bettina
tagDiv Staff

Hello @accnews!

Please deactivate the Mobile Theme plugin and see the results!

Thank you!

Bettina
tagDiv Staff

Hello @accnews!

If you use the sort order featured and a category, then it will display the featured posts from that category. So, in this case, you do not need the ajax dropdown. Ajax category dropdown is for displaying that menu in the block’s header.
Could you please provide an example with those settings applied, screenshot or a video?

Please make sure you do not use the mobile theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello @Louis !

You can add the TagDiv Slide Gallery like this: https://www.screencast.com/t/iLHVZ4dHe
Unfortunately, there are no settings to change the colors of this gallery, sorry.

Thank you!

Bettina
tagDiv Staff

Hello @stroudtimes!

When you open a website from Facebook app for example, they have their own browser, but I can see that your website is not damaged: https://prnt.sc/26wwrvk
In-App version of the browser has a number of restrictions and does not fully support all the features available in modern stand-alone web browsers. This can affect how many websites work.

Thank you!

Bettina
tagDiv Staff

Hello @justinmrnd5!

Please provide more information about the issue or what you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @delboj!

It should work with the cloud templates too. Check this guide : https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Bettina
tagDiv Staff

Hello @janamtrup!

Please provide more information about that title you want to hide and point me directly to the issue, screenshots and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @iamratnesh!

We can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @nitu18122015!

I’ve checked your website and it seems to work well and that you use a responsive version of your desktop on mobile. We have 3 options of mobile versions that you can use:
1. Responsive version(which you have it already): A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there. Also, you can build your header for mobile there with different logo for example.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

Thank you!

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