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Bettina
tagDiv Staff

Hello!

Please let me know what you need to achieve exactly. Why do you need to delete an account to create another one?

Thank you!

Bettina
tagDiv Staff

Hello!

You can choose the option by default and assign a cloud template in order to add the element Posts Loop with all the settings.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have these settings for the search results in our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

We recommend to upload the photos in Media in full size.
Check this guide: https://forum.tagdiv.com/gallery-2/

Thank you!

Bettina
tagDiv Staff

Hello!

There could be a cache issue. Please make a test and uninstall the cache plugin and also from your browsers.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed here: https://forum.tagdiv.com/topic/wordfence-warns-of-newspapersearch-php-2/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have no tested plugin for this or a management system for cookies.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Try to apply this code in the Live CSS and save it:

.td_module_mx1 .td-module-thumb a:last-child:before{ background: none!important;}

Thank you!

Bettina
tagDiv Staff

Hello!

There is a SVG code set, so you need to set up as hide: https://www.screencast.com/t/IcJ3yTJMx2

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide some screenshots or a video with your correct mobile pages in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure your images are uploaded in their full size and set it as full size also as you can see here: https://www.screencast.com/t/Oxue274e
Please check this article too: https://forum.tagdiv.com/theme-thumbs/

Thank you!

Bettina
tagDiv Staff

Hello!

Please check our documentation: https://forum.tagdiv.com/font-customization/

Thank you!

Bettina
tagDiv Staff

Hello!

It is an unforeseen issue regarding the theme license key verification. We understand your disappointments, we are very sorry for this situation and we are doing our best to fix the issue.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

It is an unforeseen issue regarding the theme license key verification. We understand your disappointments, we are very sorry for this situation and we are doing our best to fix the issue.

Thank you for understanding!

Bettina
tagDiv Staff

Hello Andre!

Please access the search page results, edit it with the TagDiv Composer, and check if you have the sort order: Latest and without no limit or offset: https://www.screencast.com/t/8aQXkhkNatrA

It could be a cache issue if you say that the results are different when you are logged out. Please make a test and uninstall the cache plugin and delete it also from your browsers.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about what you need to achieve, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello Joe!

They do not use any demo, but they have custom pages and are different than our demos.

Thank you!

Bettina
tagDiv Staff

Hello!

You just simply drag & drop the element.
If you can not manage to drop it in the right place, then we can help you.
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Bettina
tagDiv Staff

Hello Thomas!

Unfortunately, this setting is not from our theme.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @midorin!

You are right and we are very sorry for what has happened.
Of course, we will investigate the issue and we will make sure this will never happened again for the people who invest the money in our theme.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @henrib!

Did you delete the cache after the re-activation?
If the problem is still there, please contact us at contact@tagdiv.com.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check if you have active and you use the tagdiv CSS Analyzer, click on “Remove generated CSS” and see the results.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Then you will have some settings in the theme panel : https://www.screencast.com/t/ivBKiTgayTgp

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

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