Hello!

Our recommended plugin is WP Super Cache with this configuration because is a tested one with our theme: https://forum.tagdiv.com/cache-plugin-install-and-configure
But, you can test/use other plugin which is suitable for your needs, but please take care for a future plugin conflict or cache issue.

Thank you!

Hello!

I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Thank you!

Hello!

This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.

Thank you!

Hello @clecio !

This will display only on some browsers because it’s deprecate, also another condition is that the user to be already logged on Facebook on that browser.

Hope that is more understandable now!

Thank you!

Hello!

Please re-check the settings you made there: https://forum.tagdiv.com/instagram-widget/

Thank you!

Hello!

No, but I added this feature on our improvement list.

Thank you!

Hello @skaterkazu !

If you want, you can provide more information about your issue and we will try to help you. A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Or you can request a refund here: https://themeforest.net/refund_requests/new and we will approve it as soon as possible and Envato will refund your money.

Thank you!

Hello!

I just replied via email, please check.

Thank you!

Hello!

I’m glad that we could help you.
Let me know if you need further assistance.

Have a nice day!

Hello!

There could be a cache issue. Please make a test and uninstall the cache plugin and also from your browsers.

Let me know the results!

Thank you!

Hello Jan!

The issue can be from another plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones and AMP, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
AMP is faster and works better only with Mobile Theme plugin.
For more information, please check our documentation here:
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/

You have some settings in the AMP plugin in order to achieve that: https://www.screencast.com/t/md7EjXXD

Thank you!

Hello!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a nice day!

Hello @michaelcates!

Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any modSecurity enabled on host.

Thank you!

Hello Stevenson!

For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

Thanks @b14 for the clarification. You can check the update of our message here: https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/

We are sorry for the inconvenience created!

Hello!

Thanks @B14 for the clarification. You can check the update of our message here: https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/

We are sorry for the inconvenience created!

Hello!

Please make sure that you have TagDiv Shop installed and active.
For more information, please check our documentation here:
– https://forum.tagdiv.com/tagdiv-shop/
– https://tagdiv.com/how-to-build-an-ecommerce-website-with-newspaper-theme/
– https://forum.tagdiv.com/cloud-library-templates/

Hope that helps you!

Thank you!

Hello!

Please check our documentation here: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

Please check our documentation about the Mobile Theme: https://www.screencast.com/t/dwFVKBJYdrW6 -> https://forum.tagdiv.com/mobile-theme-introduction/

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

We will take in consideration your query and try to provide more best solutions in near future.

Thank you!

Hello!

Please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

If you need AMP, you should have amp and mobile theme plugin installed and active.
We have 3 options here:
a. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
b. Mobile + Amp – Displays content using the Mobile Theme on both mobiles and AMP
c. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/
– https://www.youtube.com/watch?v=SpGkOnJeNZY

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.

Thank you!

Hello!

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here:
– https://forum.tagdiv.com/mobile-theme-introduction/
– https://forum.tagdiv.com/the-mobile-theme/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.

Please check our documentation about the tagDiv CSS Analyzer:

Thank you!

Hello Patrick!

I replied via email. Please let’s continue the discussion there.

Thank you!

Hello!

Did you solve your issue with the search function?

Thank you!