Hello!

Contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

It could be a problem from Cloudways; please double-check.

Thank you!

Hello!

Yes, you can have 99% page speed with our theme and more settings from extra performance plugins: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Check this topic as well: https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/activating-licence-no-domains-associated-with-your-license-key/

I hope that helps you!

Thank you!

Hello!

Copy and paste the full link into a new tab in your browser. It should work.
Yes, I agree that the options are not the same because they are different shortcodes.

Thank you!

Hello!

For customization and other services, contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for your understanding!

Hello!

We optimized the theme but not the demo content. We did not find it important because our clients don’t use the data from our demos, only the design that can be easily improved to the new rules of the page speed tools. If you do not use some plugins for optimization, you cannot fix it from any theme. You can check our changelog to see that we optimized the theme and added options to minify aggregate inline CSS and many options for delay. We optimized the composer to load only what’s needed and where it is needed. We also improve the font loading by introducing new options like global fonts to specify alternative font stacks for iOS and Android. We also specified that the support team does not cover page speed.
If you are disappointed with the latest update of the theme, using all the options for your website’s performance, then you can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

Hello!

Unfortunately, we have not fixed the page speed issues in our demos.
The page loading speed can depend on many factors, and each website is unique in this regard. External and internal factors can be important for your page speed.
External factors include server speed, whether you are using CDN, and the external resources loaded by your website, such as ads, fonts, and tracking scripts like Facebook Pixel, Google Analytics, Twitter Analytics, Hotjar, and so on.
Internal factors: the number of elements on the page, image size, image formats, whether you are using mobile-optimized layouts, console errors, whether you are using the Standard Pack plugin, and whether you are using a PRO demo or a standard one.

Thank you for understanding!

Hello!

Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
I recommend you use fewer features on the page so there will also be fewer requests.
Improving page speed in WordPress is crucial for providing a better user experience and optimizing your website for search engine rankings. Here are some tips to help you enhance your WordPress site’s page speed:

Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.

Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize or W3 Total Cache.

Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can also enable it through plugins like WP Rocket or W3 Total Cache.

Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.

Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.

Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.

Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.

Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.

By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance.

Thank you!

Hello!

Yes. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic to identify you

Thank you!

Hello!

The difference between Autoptimize and Wp Rocket is that Autoptimize is free, and Wp Rocket has more options but is not free. Check these guides:
– https://forum.tagdiv.com/autoptimize-install-configuration/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/

Thank you!

Hello!

Please provide a screenshot with that warning. I see no issue with the demo on Chrome browser: https://demo.tagdiv.com/newspaper_shop_kids_store/ even on iPhone.

Thank you!

Hello!

It’s an old plugin that was no longer updated to be compatible with the new version of our plugins. It’s deprecated. Now, many other plugins, such as Autoptimize and WP Rocket, can be used and produce better results than TD Speed Booster.

Thank you!

Hello!

I can only see a problem on https://yamyfood.com/. You should change the URL of your images to https.

Thank you!

Hello!

I’m glad that you solved the issue!

Have a nice day!

Hello!

Do you mean the Portuguese translation from the theme panel? I’ve tested it on my end, and it works well.

Thank you!

Hello!

Edit the category page with the tagdiv Composer, click on those blocks, and make sure there is no offset: https://forum.tagdiv.com/offset-feature/

Thank you!

Hello!

Ensure you have the latest updates on the theme, WordPress, and PHP versions.
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

I will check and try to help you as soon as possible!

Thank you!

Hello!

You can limit but not filter the subcategories.

Thank you!

Hello!

Place them in the header with the help of an ad box element.

Thank you!

Hello!

Yes. Try to enable this feature: https://forum.tagdiv.com/unique-articles/ on your homepage.

Thank you!

Hello!

They are different, but you can create the author box from many shortcodes, such as the author image, name, and description, in the author template. Also, there are two different author box shortcodes: https://app.screencast.com/NZZuwlLDlGGwD
Only the extended shortcodes can be used on other pages.
Each shortcode has an option called “Extra class.” You can write a class, such as “modify_class,” and write some CSS code using this class, such as “.modify_class.”

Thank you!

Hello!

Make sure you do not have an Object Cache enabled. You also need to disable the Rocket Loader. Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/. Please disable the CDN temporarily and see if this is causing the issue.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

I will check and try to help you as soon as possible!

Thank you!

Hello @rafo04!

I’m glad that you solved the issue.

Have a nice day!