Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello Ilona!

Congratulation! Happy Married Life!
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and more information with screenshots, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

Please make sure that you copy the link from Twitter by selecting the Share button and copy link like this: https://www.screencast.com/t/ovNeOcKHP

Thank you!

Hello!

We have this feature only on a cloud/PRO template.
Documentation here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you!

Hello!

You need to access Appearance -> Widgets : https://i.imgur.com/OusVGC3.png and make sure you add it into the Newspaper default.

Thank you!

Hello!

If it is happen only sometimes, then maybe there is a cache problem, delete your cache(also from your browser) and see the results.

For more information about mobile pages please check this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Also, check if there is not a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, clear all cache and try again.

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/can-you-help-reduce-excessive-dom-size/

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please check our documentation here: https://forum.tagdiv.com/what-is-ajax-preloading/

Hope that helps you!

Thank you!

Hello!

I believe that the product review schema is generated by Woocommerce and not by our theme. Maybe you can find a plugin which can help you out, because we do not have a tested plugin for this. Also, please check those topics:
– https://wordpress.org/support/topic/remove-product-schema-generated-woocommerce/
– https://support.rankmath.com/ticket/remove-all-woocommerce-schema/

Hope that helps you!

Thank you!

Hello!

Please provide more information about what you need to achieve, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Ok, that’s sound great.
I gave you an example to understand what I mean: for example you can not customize grid in the TagDiv Composer, only big grid, big grid full and big grid flex. I’m not talking about featured image. Also, only cloud templates/PRO can be edited with the TagDiv Composer.

Thank you!

Hello!

There is a plugin conflict because the nextgen ecommerce plugin is not tested with our theme. We can not provide support for un-tested plugins.
Our tested plugin is WooCommerce.

Thank you!

Hello Muchaneta!

I just replied you via email.
Let’s continue the discussion there.

Thank you!

Hello!

Please check in the posts loop element settings if you have any offset and let the offset field empty with no space, no value and see the results.

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Hello Mario!

I recommend you to use cloud templates and not the default ones because they are too old and not customizable at all.

Thank you!

Hello!

How I explained you above, you have no access to it.

Thank you for understanding!

Hello!

There is not a style as you want. For example you can choose the style: Sm1 to have the picture under the title.

Thank you!

Hello!

I just explained above our tested plugin for SEO, so if you want to use another one, then you can use which one is suitable for your needs.

Please check our documentation here: https://forum.tagdiv.com/the-newsletter-plugin/
You can apply the code also in “raw html”, “text with title”, or “column text”(in WP Editor).

Thank you!

Hello!

The changes will be applied usually in the next updates!

Thank you!

Hello Neil!

Please check if there is no shadow in the content zone also. If you verified everywhere, then please contact us via email with the admin credentials and we will let you know from where this shadow is displaying there.

Thank you!

Hello!

Yes, it’s there: https://www.screencast.com/t/BZPK4hxK

Thank you!

Hello!

I just replied you here:https://forum.tagdiv.com/topic/theme-logo-is-updated-but-it-does-not-reflect-in-smaller-devices-2/#post-419168

Please check and let’s continue the discussion there.

Thank you!

Hello!

It seems that you use the Mobile theme plugin. Please set up the correct logo by sizes in the Newspaper -> Theme panel -> Mobile theme -> Header.

Thank you!