Hello!

This is the setting for those title there in the AJAX CATEGORIES DROPDOWN: https://www.screencast.com/t/D7EABi90b

You can use the filter which is suitable for your needs.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

In order to edit the order of the elements in the mobile menu, you can modify the file located at: td-composer/legacy/Newspaper/parts/menu-mobile.php

Unfortunately, for the animations, this will require custom work which is not covered by the support team.

Thank you for understanding!

Hello @podcastmovement!

If you want, we can take a look in your case also. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, more information about your issue, screenshots or videos, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

I recommend you to clear your cache and also the cache from your browser to see the results!

Thank you!

Hello Ilona!

Try to re-add this element and type there the subtitle text.
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2).
Delete and re-install the TagDiv Composer plugin, try again that element and see the results.

Thank you!

Hello!

I just explained above how you can send a screenshot: https://www.screencast.com/t/7zfu5dwiddEe

Thank you!

Hello!

Which plugin require this function? Please provide more information about your issue in order to help you.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Edit this page: https://articlesenior.com/category/education/ with the TagDiv Composer, click on that picture and you can open the image ad tab from the Ad box element which have some settings from where you can delete the image or replace it.

Thank you!

Hello!

This image background is from the category template and you can remove it or re-add it like this: https://www.screencast.com/t/U53yKiLG9l
Please note that you need to select the row of the Ad box element.

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2).
Delete and re-install the TagDiv Composer plugin.

Let me know the results!

Thank you!

Hello!

Please check if you set up the card and checkout pages(URL) in the WooCommerce settings: https://www.screencast.com/t/yhi8PkSkdx

Thank you!

Hello!

Yes, you need to add the code of the ads. Please note that for cloud/PRO templates, you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads code.

Thank you!

Hello!

We did not remove it, but we change the place from plugins to code -> other plugins.

Thank you!

Hi,

We would like to inspect this issue, so please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello Tushar!

Did you solve your issue? Because I’ve checked your post and it’s displaying fine now.
If not, then please delete your cache(also from your browser) and try again.

Thank you!

Hello!

I make a comparison between elements and templates because it is quite the same problem with them. What I wanted to explain to you is about all styles of GRIDS which are standard and you can not customize them as cropping, stretching images, etc. But, if you will choose a big grid flex for example, then you have more options regarding how you can display the featured images like choosing the image size, vertical alignment, etc.

Hope that is more understandable now!

Did you follow the instructions I gave you? Let me know about the results!

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can see it in private. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please note that we have some standard elements, already customized which you can not customize it, the same as default template. And also, some elements which have a lot of settings with what you can customize it, the same as cloud template which can be edited with the TagDiv Composer plugin. So, you can not customize the old ones regarding to NOTE-1.

Please make sure that you have enabled the proper thumbs with these sizes: https://ibb.co/r4ShCJW in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Please regenerate and see the results!

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please provide your website link or send us a screenshot with exactly the issue you have in order to help you.

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2).

The issue can be from a plugin conflict or a cache plugin, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I can not understand. I’m waiting for more details how I was explained above.

Thank you!

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Now, you can use which one is more suitable for your needs.

If the problem is still there, then please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!