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Bettina
tagDiv Staff

Hello!

If you want to hide an element from the TagDiv Composer, then you can, but you can not choose to hide it for a specific user only.

Thank you!

Bettina
tagDiv Staff

Hello!

I think I helped you a lot to fix the majority of your issues. Still, do not understand what is the next issue now or if there are any issues.

We have a lot of guides about TagDiv Composer, so please check them too:
https://forum.tagdiv.com/tagdiv-composer-not-working/
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you!

Bettina
tagDiv Staff

Hello!

Please paste that code and see the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to use mobile pages in order to have different pages on mobile version. Please do not forget to assign them in order to display on mobile devices. Build them with TagDiv Composer and you can customize your header with the help of our elements/shortcodes. It could help you the element called “Mobile menu”. This element can be used also in a responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

A full explanation of the mobile versions you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Bettina
tagDiv Staff

Hello Ilona!

Please provide more information about your issue(what exactly did you insert in Composer), screenshots or videos in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2).
Also, take a look here: https://forum.infinityfree.net/t/curl-error-errorssl-routinestlsv1-alert-internal-error/46607
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have any option to change that in our theme and this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Now, you can use which one is more suitable for your needs.

For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins(11.2) because it may help you for your page speed. First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello!

Try in a incognito window and see the results!

If you use a SEO plugin, we recommend to disable it because the theme comes with an article schema already.

We recommend you to use Yoast SEO plugin because only this one is a tested plugin with our theme.

Check more info in the following topics:
https://forum.tagdiv.com/topic/third-party-seo-on-review-posts/
https://forum.tagdiv.com/topic/a-value-for-the-logo-field-is-required/

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2). Delete and re-install the TagDiv Composer plugin.
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

This is possible when you will use a cloud/PRO template. In order to have different elements(menus) inside for every category/post, you need to have different template for each category/post.
If you want the same style of your categories/posts, then you can duplicate a template/layout for every category/post to have different template, make the specific changes and assign it to that category/post.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, via Javascript. Unfortunately, all javascript files from our theme get combined into a bigger, minified javascript file which gets delivered to the client and original files get removed from the package. So, even though you edit the original files, they will not get recompiled at all and so the changes will not take effect to your website.

For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

For the top part in that title, the settings are in the ” AJAX CATEGORIES DROPDOWN “: https://www.screencast.com/t/qBZ1ZQCoX

Thank you!

Bettina
tagDiv Staff

Hello!

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

The answer is no, because that file contain essential CSS for your website.
Please try with the CSS Analyzer, which is our automatic tool, very useful for the page speed and unused CSS.
Documentation here: https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Tutorial here: https://www.youtube.com/watch?v=tnkVapqhIHc

Thank you!

Bettina
tagDiv Staff

Hello!

It seems that you have the Mobile theme plugin installed and active.

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Now, you can use which one is more suitable for your needs.
If you need a responsive version, then please deactivate the Mobile theme plugin and see the results!

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello Eric!

Check here also when you add an image: https://www.screencast.com/t/LOIhQ7JeqN

If this is not helping you anymore, then please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

The tagDiv Shop plugin requires WooCommerce plugin to be installed and active!
Please install/activate WooCommerce plugin.
So, it should appear the templates too: https://www.screencast.com/t/Bmcn1KBX
The “woo product category” block appears to a WooCommerce product template.
These elements: https://imgur.com/a/6a20Bi2 will appear on every page, but the others only if you will assign a woo template and are specific to those templates.

Thank you!

Bettina
tagDiv Staff

Hello!

If you leave the AdSense size boxes on Auto, the theme will automatically resize the Google Ads: https://www.screencast.com/t/fO7QZ41ihHJz

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

You can upgrade to WordPress 5.8, but also to the latest version of the theme which is 11.2. The theme’s requirements: https://forum.tagdiv.com/requirements-for-newspaper/

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bettina
tagDiv Staff

Hello Mark!

In my theme panel I have no color set up, but you have black!
How I said above, clear the color from theme panel!
For style 1 the color is black!

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website and the video is looking fine: https://www.screencast.com/t/YOXuzADU
Please clear your cache(also from your browser) and try again.

Thank you!

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