Hello!

Please make sure you use the same template for all categories or you can duplicate it to have different sidebars. Check also the settings of the flex blocks and see which is the difference between them.

Let mw know the results!

Thank you!

Hello!

This video player seems to be from other plugin which is not tested with our theme.
Please note that we can not provide support for un-tested plugins.

Thank you!

Hello!

Please try to create this with a sticky row. Add a row and make it sticky from the settings of the row.

Thank you!

Hello!

Check this video: https://www.youtube.com/watch?v=PJstAU34SlQ

Hope that helps you!

Thank you!

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Now, you can use which one is more suitable for your needs.

Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. Check the case here: https://forum.tagdiv.com/topic/amp-pages-not-shown/

If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
There are no settings to customize the pages.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.

AMP is faster and works better only with the Mobile Theme plugin. The design is looking pretty similar as our plugin. Please check our tutorial here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

If you want only Mobile and not Mobile + AMP, please set it in the theme panel -> mobile theme -> mobile settings this option.

Hope that helps you!

Thank you!

Hello!

Normally, it should work like this: https://www.screencast.com/t/6d27ubJhby
You can change/customize the author template if you like, please check our documentation here: https://forum.tagdiv.com/cloud-library-templates/

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Please make sure you use only one builder!
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello Mark!

Yes, you are right the color of the title from that post is black. But, by default without any settings or CSS, all the title comes white, please check this video: https://www.screencast.com/t/vBOc3IElnOB.
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2).

If you want, we can investigate via email why in your case is like that or you can add that CSS which I provided to you above and the problem should be solved.

Thank you for understanding!

Hello!

Please edit the homepage with TagDiv Composer and there you can edit the header. Scroll the page when you edit it with Composer, and you can edit the sticky header too. Check this video to understand where exactly you can find the sticky header and how you can modify it: https://www.screencast.com/t/vA8nj6T90x57

Please check the setting of that row in the CSS also to see exactly if you have any value there. It seems to be a negative margin there. Please check!

Thank you!

Hello!

Unfortunately, there is no shortcode to build this or a tested plugin with our theme in order to achieve what you need.

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I’ve checked your website and it seems that the share buttons are not from our theme.
We recommend you to use Yoast SEO plugin because only this one is a tested plugin with our theme.

Thank you!

Hello!

Please make sure all the settings are correct: https://forum.tagdiv.com/the-mobile-theme/

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Also, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please note that you should place that flex block in a post template to have effect.
From what I know and I can see also in the settings, there should be no limit of the code that you can place in the TagDiv Editor or the number of Post IDs.

Thank you!

Hello!

I’ve checked your website and it seems there is no gap, but an element from that plugin which is not displaying well. The issue here it is the incompatibility between our theme and that plugin.
Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for untested plugins.

Thank you for understanding!

Hello Mark!

I just say that the theme is coming by default as I mentioned because I tested on a fresh install of the theme and this is working well. We will investigate more and try to guess why in your case it is different. Please note that we can not “adjust it” in 2 minutes and everybody will have the fix, but maybe others do not have the issue as you. These cases could have a lot of possible trouble why those are black or white.
One more thing, a lot of clients do not use those default styles anymore because they prefer and we recommend the cloud templates to have the possibility to customize them with the TagDiv Composer.

Thank you for understanding!

Hello Stavros!

It seems that you have the Mobile Theme plugin installed and active. Please deactivate it and see the results!

Thank you!

Hello!

Yes, we have a lot of options. The functionality from single related posts block was moved in the flex blocks. For example, add a flex block, go to the filter tab of the element’s settings and from the dropdown category filter you can choose between: Single – More from author, Single – Related by category, Single – Related from tags.
So, for example Related from tags is displaying articles/posts which have the same tags as the article you are currently viewing. Also, you can set Related and sort it as Random for example.

I hope it is more understandable now!

Thank you!

Hello!

I can see the Mobile Theme’s templates on your mobile version. So, please clear the cache or take a look in a incognito window.
If you want only Mobile and not Mobile + AMP, please set it in the theme panel this option.

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

Please check here: https://www.screencast.com/t/6pVyV81JrqV, click on select colors and clear the color from there. Or look if you do not have a custom CSS code in the theme panel or Live CSS.

Thank you!

Hello!

When you have the Mobile Theme plugin installed, then when you edit normally a page(not with TagDiv Composer), you will have those settings: https://www.screencast.com/t/KbleisXK

Thank you!

Hello!

Make sure you access a category page: https://www.screencast.com/t/oeiaPxHIYS
You should import that template first from Cloud Templates.

Thank you!

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you make a mobile page and assign it on a desktop page, then this should be displayed in a mobile version and not a desktop version. If you have a responsive version, then it is possible that some elements or design should change also from the desktop version.

Thank you!