Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

You can have also the 7.4.23 version, but not lower than 7.2.2.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Sometimes, the issue can be from a plugin conflict also, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

They are here: https://www.screencast.com/t/VFMMjQsEPFzr ; But you just need to scroll through them horizontally with your finger on the screen.

Thank you!

Hello!

If it is about this error, check this topic: https://forum.tagdiv.com/topic/wp_booster-error-on-single-more-from-author-box-in-td-composer-after-update/
If the problem is still there, then make a full backup, contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please clear your cache(also from your browser) and see the results!
If you do not have the logo, then you need to insert the element called “Header logo” first with TagDiv Composer, then to add the logo image.

Thank you!

Hello!

I already replied in your own topic here: https://forum.tagdiv.com/topic/getting-tdb_template_19526-is-not-set-error-on-page/#post-416610
Please, do not create another topic with the same issue!

Thank you!

Hello!

Please make sure that the tagDiv Speed Booster Plugin is no more active and the Standard Pack plugin is installed and active.
If it is about this error, check this topic: https://forum.tagdiv.com/topic/wp_booster-error-on-single-more-from-author-box-in-td-composer-after-update/

Let me know the results!

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Edit the homepage with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there. In your case, select the header and change the color.

Thank you!

Hello!

I’ve checked your article and I can see the ads there. Did you manage to solve the issue?

Thank you!

Hello!

Please check this article: https://surveysparrow.com/blog/set-google-alerts/

Hope that helps you!

Thank you!

Hello!

Check those articles:
– https://www.adpushup.com/blog/how-amp-ads-are-boosting-publisher-revenue/
– https://forum.tagdiv.com/cloudflare-cdn/

Hope that helps you!

Thank you!

Hello Mohsin Rehman!

Please provide more information about how you set the mobile menu there and some screenshots.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

The issue can be from a plugin conflict also, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please follow this guide too: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
If the problem is still there, then make a full backup, contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

For the cloud templates, you can find the mega menu file here: td-cloud-library/shortcodes/header/tdb_header_mega_menu.php. The general menu can be found in: td-cloud-library/shortcodes/header/tdb_header_menu.php.
Or you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

It should be there: https://www.screencast.com/t/gebOu23jt
Please check if you have the Standard Pack plugin installed and active.

Thank you!

Hello!

I’m sorry it was a misunderstanding. What I was trying to say is that you should use a cloud template, so you can edit a widget to change its header style with the TagDiv Composer like this: https://www.screencast.com/t/wHYXQeze

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello Sebastian!

You should modify the code in the following file: td-standard-pack/Newspaper/parts/header/top-menu.php ; line 43
Or you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Please check which header menu you have on the homepage and set it correctly.
If the problem is still there, then then make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there. From what I can see, you should edit the sticky header also. Scroll the page when you edit it with Composer, and you can edit the sticky header too.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Sometimes, the issue can be from a plugin conflict also, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

For cloud templates, you should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads.

Thank you!