Hello!

I’m glad that I could help you to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

Unfortunately, you can not modify/customize the default templates with TagDiv Composer. There are only the settings from theme panel. I recommend you to assign a cloud header and not a default one, then you can edit the font and size with the TagDiv Composer plugin.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

Unfortunately, our theme do not control these settings.
Please check this article: https://vimeo.zendesk.com/hc/en-us/articles/115015759768-Fullscreen-button-missing-from-the-player

Thank you for understanding!

Hello!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for untested plugins.

Thank you for your understanding!

Hello!

Unfortunately, there is no feature like that in our theme, but we will take in consideration your query.

Thank you for understanding!

Hello!

AMP use the functions from Mobile Theme: wp-content/plugins/td-composer/mobile/amp/functions.php, also check here: \wp-content\plugins\td-composer\mobile\functions.php

But, please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.

Hope that helps you somehow!

Thank you!

Hello!

Please check this guide from here: https://www.wpkube.com/how-to-fix-missing-a-temporary-folder-wordpress-error/

Hope that helps you!

Thank you!

Hello @khairuljf!

Did you follow those steps and verify the settings which I told you about here? https://forum.tagdiv.com/topic/sort-order-popular-all-time-read-more/
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

If you use default templates, please make sure you have the Standard Pack plugin installed and active.
Please make sure you have the latest version of the theme and plugins(11.2).
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!

Thank you!

Hello!

This issue has been discussed here: https://forum.tagdiv.com/topic/lightbox-9/

Thank you!

Hello Harald!

A solution here could be to use a cache plugin to preload the video, so in this case the JS will not load until someone clicks to watch the video.

Hope that helps you!

Thank you!

Hello!

Please make sure the theme and plugins are up to date(version 11.2). Delete and re-install the TagDiv Composer plugin.

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!

Thank you!

Hello!

Please make sure the theme and plugins are up to date(version 11.2). Delete and re-install the TagDiv Composer plugin.

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello!

Could you please provide a screenshot with the error and more information about your issue?

Thank you!

Hello!

I can see the same page as you created in your website. Please clear your cache and try again. On that page you have some extra ads, but it’s the same template.

Thank you!

Hello!

Please make sure the theme and plugins are up to date(version 11.2). Delete and re-install the TagDiv Composer plugin.

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Of course, the images are not displaying because the access is denied from your google drive. A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

By editing a page with TagDiv Composer you could delete elements but also the row called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG

Hope that helps you!

Thank you!

Hello!

Please follow this video which I made it for you: https://www.screencast.com/t/qZlcIgEtZS
Edit your homepage with TagDiv Composer, scroll till footer, click on the footer row and delete the image.

Thank you!

Hello!

I do not understand what is not working with the attributes.
Edit your homepage with the TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.

Thank you!

Hello!

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

First of all, please make sure you have a full backup done and then you can update the theme and the TagDiv plugins also(version 11.2).
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

Then you should ask the developer of the plugin you use. Also, please note that we don’t offer support for untested plugins.

Thank you!

Hello!

You can only see if you have some errors in the console while you press the button save.
The issue can be from a plugin conflict also, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate your issue and let you know what can be done efficiently. Also paste a link to this topic so we can easily identify you.

Thank you!