Hello!

Here you can set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x
And disable the sign in/join button here: https://www.screencast.com/t/3vYndkuVYfKs

Thank you!

Hello!

For a cloud template: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ and for the default ones: https://forum.tagdiv.com/design-post-pages-using-default-templates/
If you use a cloud/PRO template, then you can edit it with the TagDiv Composer.

Thank you!

Hello!

Please provide a screenshot with exactly your issue you have now.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Edit the page with TagDiv Composer, click on the tablet viewport: https://www.screencast.com/t/YUVUcyrgh ; there you can see your website on the tablet version and you can edit/align the elements there as desktop version.
Please note that the design can differ on the simulator than a real iPad.

Thank you!

Hello!

Please check if this option is enabled in the theme panel: https://forum.tagdiv.com/7-days-post-sorting/
Also, please check in the flex block element settings if you have any offset and let the offset field empty with no space, no value and see the results.

Hope that helps you!

Thank you!

Hello!

This is the easiest method which my colleagues are talking about because we do not have such a feature for this implemented in our theme.
For customization and other services you can contact our custom work team here and they can help you with the code: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Unfortunately, we do not have this feature implemented in our theme.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

The problem comes from your website’s page speed, or some external factors like the internet speed, that’s why maybe the images are not loading so fast.
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure

Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins because it may help you for your page speed. First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

You can duplicate a template/layout for every category/post to have different template, make the specific changes and assign it to that category/post.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.

Hope that helps you!

Thank you!

Hello!

The code displaying in your website is coming from a plugin or a different theme maybe.
Please install the right plugin and the elements should display again.
Please note that our theme is called Newspaper.

Thank you!

Hello @khairuljf!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

I’m not sure if I understand exactly what you need to achieve. Please provide some screenshots with exactly what you need to achieve, and I’ll let you know what can be done.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

The theme just display the ad and nothing else. By the way, I can’t see your screenshot.
Please let me know step by step how you add these ads.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
There are no settings to customize the pages.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Clear the cache and it should display well on homepage.

If you can’t manage to configure that menu, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin. Also, paste a link to this topic so we can easily identify you.
Our team will take a look!

Thank you!

Hello!

If you use the Yoast SEO plugin, check this article: https://wordpress.org/support/topic/filter-to-disable-yoast-breadcrumb-schema-output-not-working-properly/

Hope that helps you!

Thank you!

Hello!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Please make sure your theme and plugins are up to date(11.2). If you use default templates, then make sure you have the Standard Pack plugin active and installed.
If you use a cloud template, then the settings from theme panel do not reflect to the cloud templates, because the settings from Composer have priority.
If you import a cloud/Pro template, then you should edit the page with TagDiv Composer. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

In order to make the background click ad to work, you need to enable this option: https://www.screencast.com/t/U2IjIw6r.

Let me know the results!

Thank you!

Hello!

When you install Mobile Theme plugin or AMP, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
AMP is faster and works better only with the Mobile Theme plugin. The design is looking pretty similar as our plugin.
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version or AMP.
If you deactivate the plugins, then the pages will automatically load how you’ve set up.

Thank you!

Hello!

Please make sure that your PHP version is the latest one, clear the cache and try again.
Let me know the results!

Thank you!

Hello!

If there is not a height, then if the ad is an image you can add the height when you upload the image, or you can add maybe in your ad code. Please note that it could be displayed with some spaces between ads and other elements, so you should adjust it from the CSS tab.

Thank you!

Hello!

Maybe you can explain better with some screenshots if you mean post template and homepage, also some links. A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide more information about your issue, screenshots, because I can’t see your website.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Sebastian!

I’m not sure if I understand well what you need to achieve. Could you please provide a screenshot and more information about what you need to achieve?

Thank you!