Hello!

Unfortunately, there is no option in our theme.

Thank you for understanding!

Hello!

Please check our documentation from here: https://forum.tagdiv.com/unique-articles/ or you can use an offset if you use a cloud template and not a default one.

Thank you!

Hello!

If your articles have more than 1 category and the first category is displayed there.
A solution there could be to set a primary category for each article. To do this, you should edit the post normally and set the category you want to be displayed: https://www.screencast.com/t/W3DlctW1 ; then the article will have the category you need there. Please note that this article will appear with the primary category always.(for 2 categories for example)

Thank you!

Hello!

Then make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Explain well the problem, so in this way the issue will be solved efficiently.

Thank you!

Hello!

When you edit the post normally and add a photo from your gallery for example fill this field from here: https://www.screencast.com/t/YIOWP0NG ; then select the photo and save it. The alt text should be there.
Please edit the post, select the image and make sure you set the title of the image: https://i.imgur.com/YioTS6D.jpg

Thank you!

Hello!

Please let us know the differences between that video from another topic and your image or your situation in order to help you.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2). Make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Clear the cache, also from your browser and try again.
These elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some texts. Write the text in WP Editor, close from X, save and you can see the changes in your homepage and not in Composer.

Let me know the results!

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know about your results!

Thank you!

Hello!

This is the CSS which you need to add it there: https://www.screencast.com/t/kH2KZSty

Thank you!

Hello!

Please provide more information about your issue and some screenshots with those differences. Check the settings in the plugin and also in the theme.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue, check the dates and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Please provide more information about your issue, screenshots with the settings you applied and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
If you use a default template, then please check if you have the Standard Pack plugin installed and active.

Let me know the results!

Thank you!

Hello!

So, if you want to add the same sponsored article after every article you have on your website, then you can add it by using a cloud template and add some text with the elements from TagDiv Composer.
Otherwise, you can not apply it automatically.

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

Those are some extra parameters for schema, also these parameters are optional, is no need for them, therefore you can ignore the warnings, this will not affect your website.

If there is a problem, let us know!

Thank you!

Hello!

All your plugins are located in Dashboard -> Plugins and you can see if they are activated or not. Please make sure you have the latest version of the theme and plugins(11.2).

Thank you!

Hello!

Unfortunately, there is no settings to change the structure of the elements. The first post in the desktop version is the first post in the mobile version too.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Re-add the elements in Composer, check this documentation: https://forum.tagdiv.com/7-days-post-sorting/

Thank you!

Hello!

Another solution could be to search about those words from this modal in Newspaper -> Theme panel -> Translations -> Translations and replace the word from the right side.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please provide more information about your issue and that template which is giving you the problems, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Unfortunately, there is no sort order for the posts from mega menu.
You can change the order of the subcategories list only: https://i.imgur.com/VwfNyDq.png

Thank you!

Hi @bottobotto,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thanks!