Hi,

There is a plugin conflict between some plugins you have installed, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If the problem is still there, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Access this page: https://www.warriorsofradness.com/ma-park/ and edit with Composer and follow those steps from that video.

Thank you!

Hello!

If this is not what you mean, then please provide more information about your issue, screenshots and your website link in order to help you efficiently.

Thank you!

Hello!

Ok. I’ll explain once again. Use “column text” or “text with title” elements from TagDiv Composer and insert some texts there in the WP Editor. These elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some texts manually, but NOT automatically. Write the text in WP Editor, close from X, save and you can see the changes in your homepage.

Hope that is more understandable now.

Thank you!

Hello!

I see. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

You use a cloud template and you should add the sidebar from tagdiv Composer.
1. Add 1 row
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever you want into the second column and consider it a sidebar.

Hope that helps you!

Thank you!

Hello!

Click on the image and you can upload a new one, or remove then upload the image when the media library modal is opening: https://www.screencast.com/t/anBSKjB6tXTO

Let me know the results!

Thank you!

Hello Nathan!

Please edit the page normally and change the setting for the page into Template: Default template because I think you have there the setting: Pagebuilder + Latest articles + Pagination and these are not editable by TagDiv Composer plugin.

Let me know the results!

Thank you!

Hello!

If you need links with your own documents, then follow these steps:

1. Upload the pdf file in Media Library.
2. Click on the file after uploading and copy the URL: https://www.screencast.com/t/ZOPr8wwN3F
3. Edit the page with TagDiv Composer and add an element called “Button”.
4. Paste the URL here: https://www.screencast.com/t/FUujX5RBgeRX
5. You can design that button how you want from the element’s settings.

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello John!

I just replied you here in this topic: https://forum.tagdiv.com/topic/created-pages-are-not-showing-content-on-mobile-pages/

Thank you!

Hello Sarah!

Just complete the code, please check:
https://www.screencast.com/t/bB6Bh49r

Thank you!

Hello!

That’s weird: https://www.screencast.com/t/9ZOijdQA
If you want, we can take a look in your settings and let you know what can be done.
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thank you!

Hello!

If your page is made with the TagDiv Composer plugin, then deactivate the Mobile Theme plugin and see the results!

Thank you!

Hello!

Make sure you have this option: https://www.screencast.com/t/xC6wm9eVs2 ; If not, then add the post views from Composer.
Please note: “This sorting option will pick posts that are popular in the last 7 days, ordered by page views.” This means its not sorting by the publish date, just by page views from last 7 days.
If this is not working in such way, please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

You can add your own excerpt if you edit the post like this: https://www.screencast.com/t/YZ3V0slLyo

Thank you!

Hello!

The theme is Newspaper and not the template. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

Unfortunately, there are only 5 options and they are working only for a default template.

Thank you for understanding!

Hello!

What you need to change? Please provide more information about your issue in order to help you efficiently.

Thank you!

Hello!

Unfortunately, the theme doesn’t control these permissions. You can change the roles and capabilities of your users from here: https://wordpress.org/support/article/roles-and-capabilities/

Thank you!

Hello!

Please deactivate the Classic Editor plugin which maybe it cause the conflict there and see the results.

Thank you!

Hello!

This means that there is a plugin conflict with the Classic Editor plugin. Please check if the settings appear and deactivate plugin by plugin to see which one causes the conflict there.

Thank you!

Hello!

If you use Mobile Theme without AMP, please select the option from theme panel -> Mobile theme, only mobile.
Please make sure that you have enabled the proper thumbs with these sizes in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2). Make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Clear the cache, also from your browser and try again.

Let me know the results!

Thank you!

Hello!

The item’s name from the menu can be changed when you edit a menu from Dashboard -> Appearance -> Menus. Select a menu and there you can change the items.

Thank you!

Hello Blake!

All about Newsmag theme, please post it here: https://forum.tagdiv.com/forum/newsmag/

Thank you for understanding!