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Bettina
tagDiv Staff

Hello!

There is no need to be a menu. That one is your template which you use for posts and it means that one is assign and it’s global for all your posts. If you click on that green button Edit with TagDiv Composer and follow next steps from that video, then you will be able to deactivate the infinite loading from your posts.

I hope it’s more understandable now!

Thank you!

Bettina
tagDiv Staff

Hello!

Check our documentation please: https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

If you install the demo with content, you will have the menu there and without content, the menu will appear like this: https://www.screencast.com/t/jwjLYsKO
But, you can build your own mega menu, adding an element as above in the screenshot and choose a menu you build in Dashboard -> Appearance -> Menus.
Check this documentation and you will be able to build a mega menu: https://forum.tagdiv.com/mega-menu/

Thank you!

Bettina
tagDiv Staff

Hello!

Please follow this video: https://www.screencast.com/t/x4l9tHLsp

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Apply a padding top : 70 to your page content zone, not for the header.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

For cloud templates, you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads. Edit the homepage with the TagDiv Composer, and add the “Ad box” element in your sidebar with drag & drop.

Thank you!

Bettina
tagDiv Staff

Hello!

If the page is made by Composer, the you have no possibility to add a sidebar other than Composer.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you use a cloud/PRO template, you can drag & drop the element in the footer too.
Please check the documentation here: https://forum.tagdiv.com/the-newsletter-plugin/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide some screenshots or a video, so I can understand what is the issue there.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Try to type from your keyboard and not copy-paste in that field. Also, for social icons please delete the ” # ” and then write the link.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website on desktop and mobile version and I can see the same menu with same categories and subcategories.
Please provide more information about your issue if it still exists and some screenshots.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

If you use default template, then make sure you have the Standard Pack plugin installed and active.
Otherwise, add a flex block, go to the filter tab of the element’s settings and from the dropdown category filter you can choose between: Single – More from author, Single – Related by category, Single – Related from tags.

Thank you!

Bettina
tagDiv Staff

Hello!

We have some elements in TagDiv Composer called “Slide” and “Big grid slide”. So, you should edit the homepage with TagDiv Composer, search about these elements and add it to the page with drag & drop: https://www.screencast.com/t/gebOu23jt. Maybe, those elements are more suitable for your needs.
Some guides for Revolution slider you can find here:
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Bettina
tagDiv Staff

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

I recommend you not to use more than one Posts Loop per page. For example you can use Flex Block elements. If you have 2 flex blocks with the same settings and they are displaying the same posts, then you can use an offset and a limit for the flex blocks. For example: 1 block with the limit posts: 2 and the second one with the limit posts: 2 and offset: 2, if you would like the 3rd one then you set limit posts: 2 and offset 4, etc.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this video: https://www.screencast.com/t/fGV2uwNO2I
You can assign and import from Website Manager which footer template you need.
If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.(see the video)

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version of the theme and plugins(11.2)
Sometimes, the issue can be from a plugin conflict also, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about what you need to achieve, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have other tested plugin with our theme at the moment. But, you can find another one or test PeepSo with our theme if this is more suitable for your needs.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Edit the page with TagDiv Composer, click on those spaces and it could be an element called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello Sarah!

I’m glad that I could help you.
Let me know if you need further assistance.

Thank you for your feedback!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Did you solve your issue?

Thank you!

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