Hello!

I’m not sure I fully understand what you need to change, but if you use a cloud/PRO template, then you can edit the page with TagDiv Composer and change the color of the elements.

Thank you!

Hello!

When you edit the page you can see/ edit all the elements!
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG
If you will provide a screenshot and a video, maybe we can understand each other and I can help you efficiently. Or you can contact us at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for understanding!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also(11.2 version).
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
It could be a plugin conflict for the posts. Deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

It’s not hard at all when you should only to follow a video. Contact us at contact@tagdiv.com and provide wp-admin. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

For multiple authors for articles using the cloud templates it can be achieve using a plugin here is an example for a plugin that it possible to work: https://wordpress.org/plugins/molongui-authorship/

Thank you!

Hello!

Please make sure that your PHP version is the latest one, clear the cache and try again.
Let me know the results!

Thank you!

Hello!

When you edit the search page template with the TagDiv Composer, you will have some offset and limit for the posts : https://www.screencast.com/t/RngayAsrra

Hope that helps you!

Thank you!

Hello!

A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a nice weekend!

Hello!

It’s possible to add it inline like this: https://www.screencast.com/t/7uDu0zHT7h
But, not inside the menu.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I’ve checked your website, but I can not see any anomalies there. Please make sure in Dashboard -> Plugins that you have only 1 cache plugin active.
If the problem occurs, then we need to take a look and let you know what can be done.
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

I tested on my end and it should work. Please double check if the option in the theme panel has the same sidebar you built it. Also, check for every post if they have the same settings as general setting when you edit the post normally: https://www.screencast.com/t/SBbra1Y2h
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

You can see all the cloud templates in Dashboard -> Cloud templates.
Please check our video tutorial about how to import and assign cloud library templates: https://www.youtube.com/watch?v=6m8-EebnfM0

If you have set up a mobile page you can easily shift or select no mobile pages. But if you delete it, then the mobile page is already there but blank. So, in this case you need to assign another mobile page, and then to select no mobile pages without deleting the previous one. After selecting no mobile pages, you can delete also the mobile pages which you created.
In conclusion, don’t delete first so you will don’t have any issues.

You can duplicate a template/layout for every category/post to have different template, make the specific changes and assign it to that category/post.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.

I just explained in that ticket about posts loop offset and how you can change it to achieve what you need.

For example: If you have the same template for posts, then it’s enough to edit one post with TagDiv Composer, and the changes will apply on every post that has assign the same template: https://www.screencast.com/t/quA3qQaZz8G. This is available also for the categories.

Thank you!

Hello!

Try to have the same sizes for the images before uploading. You can create another ticket here on the forum or you can contact us via email at contact@tagdiv.com.

Thank you!

Hello!

Unfortunately, there is no setting in order to achieve this.

Thank you for understanding!

Hello!

Unfortunately, you can’t add a lot of ads below each image in your articles.
What you can do is to modify the element called “Post content” in the Ads tab like this: https://www.screencast.com/t/48Q143rgELK
You can specify also the Par.(Paragraph), where you need your ad to display.
Please note that is a limit for ads to place only 3 in the post content and not more than 3.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exist.

Thank you!

Hello!

Please check our video tutorial about how to import and assign cloud library templates: https://www.youtube.com/watch?v=6m8-EebnfM0

Hope that helps you!

Thank you!

Hello!

I can’t see your website link. But, if you mean that you have the mobile version on desktop, I recommend you to test it when you have only TagDiv plugins and tested ones active and see the results.

Thank you!

Hello!

If you mean that you built mobile pages and you have the same news articles showing on all your categories, then try to use a Flex Block element for each page and select at the filter: Current category. In this mode you won’t have the same articles there.

If this is no what you mean, please let me know.

Thank you!

Hello!

Please provide more information about what you need to achieve, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

On mobile you should click on this icon: https://www.screencast.com/t/8mdxB6P0mv in order to display the dropdown.

Let me know the results!

Thank you!

Hello!

This will be visible only in a post and not everywhere.

Thank you for understanding!