Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

Your mobile menu is working from what I can see, but you have the Mobile theme plugin installed and active.
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version

Thank you!

Hello!

Please import a cloud/PRO prebuilt website(demo) in order to be able to edit the page with TagDiv Composer and customize the template. A guide here: https://www.youtube.com/watch?v=ezaaE2VP7V8

Thank you!

Hello!

Unfortunately, you can not use it with Mobile Theme plugin because is not customizable with TagDiv Composer. A guide here: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Hello Fabrizio!

Unfortunately, there is no feature like that in our theme, but we will take in consideration your query.

If you do not search about something after ?s= , then all posts are displayed there.
You can limit or set an offset there in the element called ” Posts Loop “.

Thank you for understanding!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.
Do not forget in the email to paste a link to this topic so we can easily identify you.

Thank you for understanding!

Hello!

Please check this video: https://www.screencast.com/t/fGV2uwNO2I
You can assign and import from Website Manager which footer template you need.
If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.(see the video)

Thank you!

Hello!

A workaround there is to open your homepage and your homepage mobile template in TagDiv Composer in different tabs. Click the element, click-right and copy the element and paste the element in your homepage mobile template in order to replace the same element there. Make sure that all the images have the URL in the tab “Images” from the element “Image box”.

Hope that helps you!

Thank you!

Hello!

Please provide some screenshots with the differences between those browser because I can’t see major one.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please make sure that you have enabled the proper thumbs with these sizes in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
The CSS code you should add in Newspaper -> Theme panel -> Custom code -> Custom CSS.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Delete and re-install the TagDiv Composer plugin.

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you use a cloud template and the fonts are not applied, please edit the page with TagDiv Composer and check if that element has set up its own font and not a default one.

If the problem is still there, please provide more information about your issue, screenshots with the settings you applied and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please activate the theme and make sure you have all the requirements as in this link: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access. Also paste a link to this topic so we can easily identify you and provide more screenshots and videos only to understand your issue and let you know what can be done. Otherwise, we can not guess your issue.

Thank you for understanding!

Hello @gumball44 !

If you mean Mobile theme plugin, then this is not possible because it has its own design and can’t be editable with TagDiv Composer.

If you will use a responsive version of your website, then you can have that button from that video. This version is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

I do not understand what you need to achieve with that button, so please provide more information, screenshot or a video.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Delete and re-install the TagDiv Composer plugin.

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

It seems that this error is not from the theme: https://wordpress.org/support/topic/403-forbidden-error-on-widgets
It could be a solution to try to use this plugin: https://wordpress.org/plugins/classic-widgets/

Please check this tutorial from the updated WordPress: https://www.youtube.com/watch?v=5Ias7gmP9OE

Thank you!

Hello!

From that screenshot I see that you are using “Charly” as the sidebar on that page. Go to Appearance -> Widgets and make sure that you are placing your ad block into that sidebar.

Thank you!

Hello!

From what I can see, this error is not from the theme. Make a backup before, test and try to re-install wordpress and see the results!

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello Lukas!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thank you!

Hello!

For cloud templates, you should use the element called “Ad box” from TagDiv Composer and there you need to add the ads: https://www.screencast.com/t/DmSFbTW94Sx. Edit the homepage with the TagDiv Composer, and add the “Ad box” element in your header and footer(scroll till footer when you edit the homepage) with drag & drop.

Thank you!

Hello!

Unfortunately, this option is not available in our theme at the moment.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!