Bettina Hello!
It shouldn’t happen any issue by uploading to the latest version if you have the plugins also up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Bettina Hello!
In both versions desktop and mobile, there is a big grid flex, but on mobile you ca not adjust these elements because they have their own shape, that’s why you can’t see your posts: https://www.screencast.com/t/qSLXmi15
Thank you!
Bettina Hello!
Please check the screenshot: https://www.screencast.com/t/QtP4YGKv
Hope that helps you!
Thank you!
Bettina Hello!
When you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version.
Thank you!
Bettina Hello!
A solution for this could be a setting to break the article after a paragraph by editing that post, add a page break: https://www.screencast.com/t/ei6D7vUypqU and it will split your post content into multiple pages like this: https://www.screencast.com/t/iEMpESZMqZQG
Thank you for your understanding!
Bettina Hello!
Edit your homepage with TagDiv Composer and check if you have some empty columns and delete them. Also, check the element’s settings. Check all the pages where you have that gap and see if there is a setting for that.
Let me know the results!
Thank you!
Bettina Hello!
Unfortunately, there is no cloud template for normal pages. You need to create each normal page as you mentioned above.
What could make the process easier is to open 2 pages in 2 tabs and copy-paste the elements between them.
Thank you for understanding!
Bettina Bettina Hello Ana!
Yes, those are the correct steps. I recommend you to make a full backup before, make sure you have the theme and plugins also up to date, clear the cache. Activate the required plugins, make sure you followed all steps in order to have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Bettina Hello!
Change the color of the share icon from the settings(first image), click on that square which is white.
Let me know the results!
Thank you!
Bettina Hello!
Please provide more information about your issue, screenshots and your website link in order to help you efficiently.
Thank you!
Bettina Hello!
Please follow this guide: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
If the problem is still there, then make a full backup, contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello Jean!
Follow this video: https://www.youtube.com/watch?v=aHdiOTxBZzE
You can copy-paste the code into a “Column text” or “Text with title” element. Those elements you should add with TagDiv Composer. Please make sure you have a cloud template and not a default one for your homepage.
Please try and let me know the results!
Thank you!
Bettina Hello!
Edit the mobile version with TagDiv Composer from the mobile viewport https://www.screencast.com/t/XDQJedlggSB ; Check if you have on the row a width set up in the CSS tab, delete it and try again.
If the problem is still there, then make a full backup, contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello!
You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
Thank you!
Bettina Hello!
All elements have their own transition rules, so I can not provide a solution to remove the transition for all elements in the same time.
Anyway, this will require custom work which is not covered by the support team.
Thank you for understanding!
Bettina Hello!
I’ve checked your website and I can see your featured images in the posts and pages, so please clear your cache and try again(also from your browser).
Let me know the results!
Thank you!
Bettina Hello!
This issue has been discussed already here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Thank you!
Bettina Hello!
Unfortunately, there is no feature like that in our theme.
Thank you for understanding!
Bettina Hello!
I can not see any difference for the posts with more than 1 image: https://www.screencast.com/t/IYPtqc474
Please try to improve your website by following the help from the Google PageSpeed Insights and I’m sure you can have a big score too.
Thank you!
Bettina Hello!
The access is denied for those screenshots.
Please make sure you edited the author for the right module of the flex blocks element. In the settings it’s possible to have 2 options(author text color) like this: https://www.screencast.com/t/9zAi2oNms4S
Thank you!
Bettina Hello!
Please make sure you selected “No template” in order to have those settings: https://www.screencast.com/t/uKmdHSaBtRt
The settings from theme panel are referring to the default templates and not for the pro ones which can be edited with TagDiv Composer. If you use a cloud template for your categories, then you can add the sidebar widget with TagDiv Composer.
Thank you!
Bettina Hello!
This is the structure of our theme which helps your website to be efficient and light-weight.
Thank you!
Bettina Hello!
Please provide more information about what you need to achieve and a screenshot with an example.
Thank you!
