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Bettina
tagDiv Staff

Hello!

I’ve checked your website and it seems to look great, please clear your cache(also from your browser) and try again.
If the problem is still there, then we need to take a look.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

When you install Mobile Theme plugin or AMP, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version or AMP.
If you deactivate the plugins, then the pages will automatically load how you’ve set up.

Thank you!

Bettina
tagDiv Staff

Hello!

Here is a screenshot related to the explanation from above: https://www.screencast.com/t/xjnlNDloHV4
You can see the settings which can permit you to customize it on the left side.
If you don’t mean this, then please provide more information and some screenshots in order to help you.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Yes, you are right. You can choose which one suits your needs. We recommend you to use Yoast SEO plugin because only this one is a tested plugin with our theme.

Thank you!

Bettina
tagDiv Staff

Hello Paul!

Edit the page normally and change the settings from Template: default, see the screenshot below: https://www.screencast.com/t/0I4zBQMBC

If this is not what you mean, then please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

You can filter the pages like this: https://www.screencast.com/t/yaRS06VD7ENy and you will see your mobile pages. Then, delete the page normally.
Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, you are not able to modify the AMP pages, only the footer.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

You can edit the homepage with TagDiv Composer and delete what you do not want to have there. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the page normally and change the settings from Template: default, see the screenshot below: https://www.screencast.com/t/0I4zBQMBC

Thank you!

Bettina
tagDiv Staff

Hello!

When you edit the post normally and add a photo from your gallery for example fill this field from here: https://www.screencast.com/t/YIOWP0NG ; then select the photo and save it. The alt text should be there.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please access your dashboard in Pages and search this page and delete it or you can change the url there. This is a desktop page and not a mobile one.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please deactivate the AMP plugin and the Mobile Theme plugin, clear the cache(also from your browser) and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

In order to edit a category with TagDiv Composer, you need to access your category in front-end and press the button Edit with TagDiv Composer. Please check our documentation: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Then, scroll and check if in that list are 2 options(author text color), and modify for the current module.
Check the settings because you can edit only from there(screenshot 2).
If you can not manage to change that color, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the Standard Pack plugin installed and active.
If you need a separate sidebar for each post, then you should have different template for each post. You can duplicate the template for every post, edit with different sidebar and assign it for the post.

Thank you!

Bettina
tagDiv Staff

Hello!

1. To add a new post, go to your WordPress admin dashboard area > Posts > Add New. Write your post’s title and text and when you are ready, click on Publish.

2. You can change the roles and capabilities of your users: https://wordpress.org/support/article/roles-and-capabilities/

3. Where you upload the image in Media, there is a setting with the size of the image and please select full size.

4. AMP is faster and works better only with the Mobile Theme plugin. The design is looking pretty similar as our plugin. Install AMP and Mobile Theme, then just navigate the website on your mobile phone because the design will apply automatically. For more information, you can check our documentation:
https://forum.tagdiv.com/the-mobile-theme/
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

5.You need to enable this option: Mobile+Amp – Displays content using the Mobile Theme on both mobiles and AMP by accessing Newspaper -> Theme panel -> Mobile theme.

6. In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

7. Unfortunately, this plugin is not a tested one with our theme, so I’m not sure it is responsive or not.

8. Edit the homepage with TagDiv Composer, and you can edit them. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

9. I recommend you to use “column text” or “text with title” elements from TagDiv Composer and insert some texts there in the WP Editor. These elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some texts. Write the text in WP Editor, close from X, save and you can see the changes in your homepage.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

If you’re pictures have those dimensions and when you upload the image, you choose full size and also in Composer the settings are correct, then you should have no trouble with that.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, we usually do not close the topics.

Have a great day also!

Bettina
tagDiv Staff

Hello!

It’s done! Please check. The explanation you have it above.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Bettina
tagDiv Staff

Hello!

Edit your page the Single Cloud Template – Animals PRO(1st screenshot) with the inner row, Layout tab, and choose the third option: https://www.screencast.com/t/0Ic5oD4PDk
Single Cloud Template – Animals PRO(2nd screenshot) is appearing like that because you edit the template from Cloud Templates.
If the problem is still there, then make a full backup, contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please edit the page with TagDiv Composer, make sure here isn’t any option selected and is looking like this: https://www.screencast.com/t/LpmoNZWy
Or you can delete the element called ad box.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please let us know what you need to achieve exactly, which function do you want to add there on the post and how do you expect that to work?
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

If you have 2 flex blocks with the same settings and they are displaying the same posts, then you can use an offset and a limit for the flex blocks. For example: 1 block with the limit posts: 2 and the second one with the limit posts: 2 and offset: 2, if you would like the 3rd one then you set limit posts: 2 and offset 4, etc.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Check this documentation and you will be able to build a mega menu: https://forum.tagdiv.com/mega-menu/

Thank you!

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