Hello!

Unfortunately, there is no setting to move it automatically. Please check our settings from the following documentation in order to set the featured video there: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello!

This is an issue due to your cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

This feature is a new one. In the next updates, we will try to implement also this functionality.

Stay tuned!

Hello!

1. If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.
Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ -> video here: https://www.youtube.com/watch?v=SpGkOnJeNZY

2. You need to select the row of the element which have also some settings there, please check: https://www.screencast.com/t/9sKrF0lcu

3. Please check our tutorial: https://www.youtube.com/watch?v=6m8-EebnfM0

Thank you!

Hello!

It could be a plugin conflict there. Please make sure you have the theme and plugins also up to date.

If the problem is still there, then please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

If this not help, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

For cloud templates, you can easily customize your templates with TagDiv Composer plugin. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

If your settings are missing, then please make sure you have Standard pack plugin installed and active and try to restore a backup from Theme panel -> Import/Export and please do not press “Reset”.
Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Hope that helps you!

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

Please provide more information and screenshots with exactly what you want to achieve.

Thank you!

Hello!

We will take in consideration your query.

Thank you!

Hello!

This feature is a new one. In the next updates, we will try to implement also this functionality.

Stay tuned!

Hello!

Please put the backup and try to update like this:

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello!

Set all values from Shadow to 0 an it should work well from desktop and mobile viewport.

Let me know the results!

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello Ramon!

Please provide more information, screenshots or a video and your website link in order to help you.

Thank you!

Hello!

There is actually a recycle bin basket for every element if you just look carefully: https://www.screencast.com/t/wFYdqgpo6pT ; the second way to delete something is that you can drag & drop the element at the bottom of the page where will be a red area, and the third way is to click on the element and hit the button DELETE from your keyboard.

Thank you!

Hello!

I recommend you to import a cloud header template, so this solution is easier and help you a lot for the future customizations.

Thank you!

Hello!

Please set for every post a featured image like this: https://forum.tagdiv.com/featured-image-or-video/

Let me know about your results!

Thank you!

Hello!

Please provide more information and an example of what is happening when you use content locker.

Thank you!

Hello!

This is an issue due to your cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Hope that helps you!

Thank you!

Hello!

Please check the file td_config.php on line 32652 and delete the ” ? “. Save the file and see the results.

Here is an article about how to fix this problem: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Thank you!

Hello!

My colleague replied to your email. Please continue the discussion there.

Thank you for understanding!

Hello!

If you will use cloud/PRO templates, then you will have some settings to deactivate the headings. Unfortunately, for default ones, there is no setting to achieve that.

This guide sets out the standards that must be met https://yoast.com/how-to-use-headings-on-your-site/ the H1 tag should be used only for post/page title. If the title is missing it can be set on the logo.

Thank you!