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Bettina
tagDiv Staff

Hello!

This feature is a new one. In the next updates, we will try to implement also this functionality.

Stay tuned!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Maybe, it is about this: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have the plugins also up to date. Example:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have a tested plugin with our theme, but you can test one and see if it’s working.

Thank you!

Bettina
tagDiv Staff

Hello!

Our developers are working a lot to improve the functionality and fix the issues in every update. And yes, we fix the bugs which appear in the next update. Please make sure you have a full backup before the update and we recommend to update plugins and the theme via file transfer, so that you don’t face any error.

Thank you!

Bettina
tagDiv Staff

Hello!

You should be able to change the background color by editing the page with TagDiv Composer, make sure to select the row, and you have some settings in the CSS tab: https://www.screencast.com/t/fOC3aNve

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked the email and I couldn’t find it because you did not paste the link to this topic. Please resend the email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please edit the page with TagDiv Composer and please check the element’s settings. Let the offset field empty with no space, no value, then the posts will display. Check also the filter.

Thank you!

Bettina
tagDiv Staff

Hello!

This is an issue due to your cache plugin. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Maybe that plugin which you use it is not compatible with our theme, that’s why it’s not working.

Thank you!

Bettina
tagDiv Staff

Hello!

If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.

Thank you!

Bettina
tagDiv Staff

Hello!

1. From Theme panel -> Mobile Theme, check this option :https://www.screencast.com/t/DiI2eBnPqXB , but the design is looking pretty similar. For more information, you can check our documentation:
https://forum.tagdiv.com/the-mobile-theme/
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

2. You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that you can not edit it with TagDiv Composer.
Let me explain you which options you have:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

You should disable that effect from here: https://www.screencast.com/t/vczf6bN9IH and here: https://www.screencast.com/t/HnJgXtUWh

When you edit a post, please make sure the setting of the pictures are like this: https://www.screencast.com/t/LxDEM3Kya; https://www.screencast.com/t/sYyOvs3Jc4UB

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have the plugins also up to date. Example:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

Here is an article about how to fix this problem: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this article: https://yoast.com/headlines-taglines/. Also, you can ask on their support about this problem, so they can help you to achieve what you want.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no other possibility to add a font. Maybe you can try with some plugins, but we do not have a tested one with our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

Newspaper 11.2 is now available.
Please provide more information, screenshots and your website link in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

There is a way to align all meta info to the right like this: https://www.screencast.com/t/wau1RxISN8h
If you want only the button, then you should write some custom CSS there.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hello!

I just replied you via email. Please let’s continue the discussion there.

Thank you!

Bettina
tagDiv Staff

Hello!

I’m sorry, but I think you do not know that you are on Newspaper forum and not WordPress.

Have a nice day!

Bettina
tagDiv Staff

Hello!

1. Please provide a screenshot with the error because I tested to add 2 raw html and it works. Please check if you didn’t use some symbols or diacritics.

2. Link here: https://www.screencast.com/t/sJQYNRIB ; You need to have in your embed code the checkbox and the element should automatically recognize it and display it.
Documentation: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Bettina
tagDiv Staff

Hello!

1. I don’t understand where is the issue with the logo and how you want to align it.

2. You can adjust the picture from the element’s setting also paddings from the CSS tab of the element’s settings.

If you are not able to achieve that, then please contact us via email and we will gladly assist you.

Thank you!

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