Hello!

Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins because it may help you for your page speed. First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://developers.google.com/speed/docs/insights/v5/about
– https://forum.tagdiv.com/topic/adminpanel-slow-td-composer-query-string/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hi,

I already replied in your own topic about this issue.
Please check and let’s continue the discussion there.

Thanks!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Please edit the page with TagDiv Composer and please check the element’s settings. Let the offset field empty with no space, no value, then the posts will display. Check also the filter.

Thank you!

Hi!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

We don’t know exactly the date and time or if this will be considered as a new feature in the next updates, but we will try our best to bring you more best solutions in the future.

Thank you!

Hello!

Please try to add the shortcode in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads.
Let me know the results!

Thank you!

Hello!

This is an extra option for those who wish to have radius there. If you do not need it, then is alright, you shouldn’t have to apply it.

Thank you!

Hello!

Please make sure you have the Standard Pack plugin installed and active.
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let us know the results!

Thank you!

Hello!

Please let us know what is the issue(error) there, so we can check and let you know.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Or, you can make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

I’m not sure I fully understand what you are looking to edit. But, those modules seems to be default ones, so you can not customize them by TagDiv Composer. Unfortunately, for those modules you have only some settings in the theme panel.
If you will use a cloud template, then we have some more extra settings and you have the possibility to customize them easily with TagDiv Composer plugin.

Thank you!

Hi!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

If this is your website: https://www.screencast.com/t/8J78ioddbH I can see that your images are displaying well.

Please clear your cache and try again.

Thank you!

Hello!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a nice day!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello!

I can see that you use Mobile Theme, so for mobile you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads in order to display on that mobile layout.

I recommend you to apply your ads like in this guide: https://support.google.com/adsense/answer/9190028?hl=en&ref_topic=28893

If this is not working, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

Unfortunately, those templates are default templates, so you can not edit them with TagDiv Composer.

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please let us know what is the issue there, so we can check and let you know.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Or, you can make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

Yes. Please provide as many information you can via email, we will investigate your issue and let you know what can be done.

Thank you!

Hello!

You should have the same settings as desktop in order to apply that effect.
Please make sure you have the theme and plugins up to date.
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

If the problem is still there and you can not manage to solve it, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

It seems that you have some custom code. Please provide more information and screenshots about this issue.

Thank you!

Hello!

Can you provide more information about this? It was an auto update, automatically or manually?

Thank you!

Hello!

Maybe it was caused by a plugin conflict. Also, I recommend you to reinstall the TagDiv Composer like:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Thank you!

Hello!

I read and yes there is that error. I recommend you to apply your ads like in this guide: https://support.google.com/adsense/answer/9190028?hl=en&ref_topic=28893

If this is not working, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!