Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thanks!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

Please take a look here: https://yoast.com/help/breadcrumb-changes-yoast-seo/
It could help you if you use this plugin.

Thank you!

Hello!

It should not affect your design. But, you can make a full backup just to be sure you won’t lose anything else.
In order to edit a page/post with TagDiv Composer you need to use a PRO/cloud template and not a default one. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

Please provide your website link in order to help you.

Thank you!

Hello!

I’ve checked your website and it seems all distorts because you deactivated all plugins.
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

NOTE: Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Hello!

From what I can see, it’s an AMP ad. Please check if you have something here: https://www.screencast.com/t/UW145ETOD or Mobile ads and delete it because is not displaying the ads.

Let me know the results!

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Unfortunately, Newspaper theme does not support RTL.
We are sorry for the inconvenience!

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for your understanding!

Hello!

Which effect do you want to apply for your thumbnails? Please provide more information about what you want to achieve in order to help you efficiently.

Thank you!

Hello!

1. I can not access your site new.indiaseatradenews.com, but the settings for the logo are like this: https://www.screencast.com/t/9z5AWiqmZds ; https://www.screencast.com/t/nUPIflnj9j ; https://www.screencast.com/t/v9YzqEzxu

2. Please provide more information and a screenshot with exactly what you want to achieve. A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

3. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate your issue.

Thank you for your kind words!

Hello!

The list with all our tested plugins you can find it in Newspaper -> Plugins: https://www.screencast.com/t/Of3ypISKy

Please check if you use TagDiv Composer or Wp Bakery. Do not use both in the same time.

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know about your results!

Thank you!

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If you use default templates, please install Standard Pack plugin.
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let us know the results!

Thank you!

Hello!

Please check our documentation from here: https://forum.tagdiv.com/weather-widget/

Hope that helps you!

Thank you!

Hello!

Please edit the page with TagDiv Composer and please check the element’s settings. It could be an offset or a limit which causes the problem. Let the offset field empty with no space, no value.

Let me know the results!

Thank you!

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let us know the results!

Thank you!

Hello!

I see that you have no icon in the header.
Did you solved your issue?

Thank you!

Hello!

Please make sure you have the latest update for the theme and plugins also.
I tested on both browser, but I could not found this issue.
Sometimes, the issue with the CSS can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or a cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Thank you for your feedback.

Have a wonderful day!

Hello William!

First of all, please make sure you have the plugins also up to date. Example:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

For the header, please check if you have Standard Pack plugin installed and active.

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Hello!

1. In the TagDiv Composer, you can choose which menu you want to display. In the theme panel, you can choose the template you want for your categories and posts also.

2. You need to assign for each page, a mobile page.
Let me explain which options you have:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!