Hello!

Edit the homepage with TagDiv Composer, click on the header main menu, Style tab and you can find where you can change the color: https://www.screencast.com/t/lK97XG55je

Thank you!

Hello!

I tested on my end this widget and it is working just fine: https://www.screencast.com/t/jV6XG47auW

Please make sure you have the latest update(version 11) and also the plugins are up to date. Also, check for a plugin conflict, deactivate one by one the untested plugins and find out which one cause the error. Clear your cache and try again.

Thank you!

Hello!

For default templates, the settings are here: https://www.screencast.com/t/UbJfGnXERMEv
and for cloud templates, you should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads.

Hope that helps you!

Thank you!

Hello!

From what I can see, it’s an AMP ad. Please check if you have something here: https://www.screencast.com/t/UW145ETOD or Mobile ads.

Let me know the results!

Thank you!

Hello!

Please send us a screenshot where exactly do you have those problems, also with the link.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide more information, screenshots about your issue(also which changes are not displaying) and your website link in order to help you.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Mark!

Please provide more information, screenshots about your issue in order to help you.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

I just tried to help you. I’m sure about what I said because our ” development environment ” knows when we do some modifications in order to help you get rid of errors.
Also, our theme has some requirements, some specific required settings, tested plugins(it is not working with all plugins). But, it is ok if our messages are canned, then you are not obliged to do what we recommend.

Thank you so much for your kind words!

Hello!

Please provide more information, screenshots about your issue and your website link in order to help you.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate your issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Please provide more information, screenshots and your website link in order to help you.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme (version 11) and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello!

You can duplicate the category template/layout for every category to have different template, make the specific changes and assign it to that category in the theme panel.

Thank you!

Hello!

Please edit the page with TagDiv Composer and please check the element’s settings. It could be an offset or a filter which causes the problem. Let the offset field empty with no space, no value.

Let me know the results!

Thank you!

Hello!

I do not have access for this image.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

About the screenshot: Block reason: Access from your Country was disabled by the administrator. Please reinstall the Standard pack plugin and try again.
Other solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please check your cache settings and clear the cache.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Hello!

Please check in Newspaper -> Theme panel -> Custom code -> Custom CSS. Search about that line “ay:none; }” and please provide a screenshot from there with the code.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Unfortunately, there is no settings to remove that effect.
This is made with this effect while the javascript is loaded. If you remove the effect with the custom code for example, then the menu will look odd.

Thank you!

Hello!

Please provide a screenshot with exactly what you want to achieve in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Access a post and assign that template to have the pictures from the post. The images are inserted normally as every post. After assigning the template, the images will automatically set in those places.

Thank you!

Hello Sebastian!

Please check if you added the product correctly and you do not have some offset in the element’s settings. Please provide more information, screenshots in order to help you.

Thank you!

Hello!

We will take in consideration your query.

Thank you!

Hello!

Only for one post, you can disable the previous/next section just if you use a cloud post template and not a default one.
The workaround there is to duplicate the post template for the post you want that section to be disabled. Delete the element from TagDiv Composer and assign that template to the post you want to have this section off.

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme (version 11) and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!