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Bettina
tagDiv Staff

Hello!

Please make sure you have the latest update of the theme (version 11) and the plugins up to date. After that, reinstall the composer and the social counter plugin.
Also, check if you have set up the page in the theme panel -> social networks.
If the problem is still there, then we need to see what happened there.

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thank you!

Bettina
tagDiv Staff

Hello!

I tested on my end and these errors should not appear there.
Please make sure you have the latest update and your plugins are updated also.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have not a tested plugin with our theme for booking, so we can’t say if it will work or not. You will have to test and see.

Thank you!

Bettina
tagDiv Staff

Hello!

This could be a cache problem. We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Please check also if is not a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Maybe you can do that if you wrap your login link with this class: “td-login-modal-js”.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information and screenshots about how you added that video in the post content.

Thank you!

Bettina
tagDiv Staff

Hello!

In order to have those settings, you need to have Standard Pack plugin installed and active.

Thank you!

Bettina
tagDiv Staff

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Bettina
tagDiv Staff

Hello!

I don’t think that this is so simple to achieve it, it could require a code line to import that file in your child-theme.

Thank you!

Bettina
tagDiv Staff

Hello!

There is a difference between a single post featured image and single post bg featured image. Single Post Featured Image will take the image in original sizes, so please make sure you use this element.

Thank you!

Bettina
tagDiv Staff

Hello!

We will take in consideration your query and I will add this feature on our improvement list.

Thank you!

Bettina
tagDiv Staff

Hello!

I can see that it works, no space there: https://www.screencast.com/t/OS02JHLjP
Please clear your cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check in td-composer/legacy/common/wp_booster/td_more_article_box.php

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots about your issue and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, you need to use a cloud template, edit with TagDiv Composer and use the element called “Ad box”.

Thank you!

Bettina
tagDiv Staff

Hello!

The demo has a padding top there. Please try to add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-business.home .td-main-page-wrap {
padding-top: 0!important;
}

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more screenshots and your website link in order to help you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that your theme(version 11), plugins, Standard Pack plugin is updated and active, all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Edit that page with TagDiv Composer, click on that text and you will find out a setting like this: https://www.screencast.com/t/YHQbS3LGg
From that list you can choose which size you want there.
You have also the option to use custom fonts files: https://forum.tagdiv.com/font-customization/

Thank you!

Bettina
tagDiv Staff

Hello!

This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website and it seems fine.
Please clear your cache and try again.
If your issue is still there, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello Gus!

If your settings are missing, then please make sure you have Standard pack plugin installed and active. If you want to restore a backup from Theme panel -> Import/Export, then please do not press “Reset”.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

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