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Bettina
tagDiv Staff

Hello!

Please edit that page with TagDiv Composer, click on that space and try to delete it.
For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Bettina
tagDiv Staff

Hello!

Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins because it may help you for your page speed.

Thank you!

Bettina
tagDiv Staff

Hello @banana!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bettina
tagDiv Staff

Hello @thehijazpost!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have a full backup before doing anything.
There is a conflict between TagDiv Composer and WP Bakery.
So, I gladly recommend you to use Composer, because WP Bakery is an old builder plugin.
TagDiv Composer contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Unfortunately, if you really want this, then you need to recreate the pages with WP Bakery after Composer is uninstalled.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

I tested on my end and the settings should reflect on the website.
Please make sure the setting is saved in theme panel.
Also, please make sure that your Standard Pack plugin is updated and active.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest update of the theme and plugins.
Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide your website link to understand what you want and which block you used.
https://sureyarnstest.xyz/category/entertainment/celebrity/ -> this is “Posts Loop” element, you can find it in the TagDiv Comnposer: https://forum.tagdiv.com/tagdiv-composer-tutorial/, if you want only one block, then set the posts limit: 1.
In order to edit a page/post with TagDiv Composer you need to use a PRO/cloud template and not a default one.

Thank you!

Bettina
tagDiv Staff

Hello!

My colleague provides you some links, not screens. Your screenshots are not working.
Please follow those links and let us know the results!

Thank you!

Bettina
tagDiv Staff

Hello @banagnes86!

Please make sure you have the latest update and try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

If your settings are missing, then please make sure you have Standard pack plugin installed and active. If you want to restore a backup from Theme panel -> Import/Export, then please do not press “Reset”.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please verify the setting from Flex Block called “Image size” and choose a bigger image size.
Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello!

Please do the update and see the results because the file is moved from that location which you have that error.
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Bettina
tagDiv Staff

Hello!

Please make sure this page is not created with TagDiv Composer.
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this topic because it could help you: https://forum.tagdiv.com/topic/hide-the-tagdiv-composer-button/

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Bettina
tagDiv Staff

Hello!

Please note that for Youtube you need to change the API key, because sometimes it’s possible it will expire. Also, reset all settings: https://forum.tagdiv.com/youtube-api-key/

Thank you!

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