Hello!

There should be some conflicts. Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for untested plugins.

Thank you for understanding!

Hello!

Assign another template/layout for that new page and will display different than your homepage. There the problem is that you use the same layout for both new page and homepage.

Thank you!

Hello!

Please check if their template are the same and set the correct template for both.

Thank you!

Hello!

There should be a plugin conflict, that’s why, please deactivate ALL plugins one by one except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and in this mood you will find out which plugin causes the problem.

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you add a row in the header, then all pages which has assign that header will have that row.
If you want to add a row in the header only for a specific page, then you should duplicate the header and then you can make some changes and the changes will appear only on that specific page. Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained how to duplicate a header correctly and do some changes.

I recommend you to use “column text” or “text with title” elements from TagDiv Composer and insert some texts there in the WP Editor. These elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some texts.

Thank you!

Hello!

Please provide some screenshots with the settings you did, more information about your issue and your website link in order to help you.

Thank you!

Hello!

If you tried to restore a backup from Theme panel -> Import/Export and press “Reset”, then this is the effect there. If you have a full backup, then you can replace with that.

Thank you!

Hello!

Please follow this tutorial and make sure you did all the steps in creating your post: https://www.youtube.com/watch?v=Tk-Ry8I2TRY
Let me know where is the issue!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can easily investigate this issue. Also paste a link to this topic so we can identify you. Let us know and we will gladly assist you.

Thanks!

Hello!

To have different post template only for one post, you need to assign another template and edit it different than others, or duplicate the current template.
If you want to have a post template for all posts from a category, then you can assign the template in Theme panel -> Categories: https://www.screencast.com/t/njKGMjAFxF

Thank you!

Hello!

Did you try what I suggested to you and it is not working?
For sure, we will take in consideration your query.

Thank you for your kind words!

Hello!

Please try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
After that, please add again the full element in Composer and see the results!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

First of all, please make a full backup. If you will do the update or a fresh install of the theme, then all changes you made in the theme’s files will be overwritten.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Hope that helps you!

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I’ve checked your website and it seems you use a cloud template. Did you add the ads in TagDiv Composer or theme panel? Please make sure you added the ads in Composer.
If you want, make a full backup and contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Unfortunately, you can not upload a SVG file in the media library. But, if you use a cloud template, then you can add the svg code of the image in some elements in TagDiv Composer, like this: https://www.screencast.com/t/1Fv4TvPUXuR

Thank you!

Hello!

This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.

Thank you!

Hello!

We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
From what you described, I understand that you have a responsive version and you want to have a sticky header only on mobile version. For this you should duplicate the content of the mobile header and put it in the sticky mobile header which you need to activate from the Website Manager. Check this video: https://www.screencast.com/t/1fN5UVKW4oX

Thank you!

Hello!

Please provide more information, and your website link in order to help you.

Thank you!

Hello!

Please check this topic because it could help you: https://forum.tagdiv.com/topic/hide-the-tagdiv-composer-button/

Thank you!

Hello!

I’ve checked your website and all seems to be displayed just once.
In our theme we have a setting when you edit the post template with TagDiv Composer. If you mean this, then you need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

Thank you!

Hello!

This issue has already been discussed here: https://forum.tagdiv.com/topic/crypto-feed-plugin/

Thank you!

Hello Melissa!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thanks!

Hello!

Unfortunately, there are no settings for the old blocks to achieve that.
A workaround there could be to use 2 blocks as following: 1 block with the limit posts: 2 and the second one with the limit posts: 2 and offset: 2, if you would like the 3rd one then you set limit posts: 2 and offset 4, etc.

Thank you!