Hello!

Unfortunately, there is no other option for CPT at the moment because they are not compatible.

We are sorry for the inconvenience!

Hello!

You need to change the way of how features are working then and this will require custom work which is not covered by the support team. It is not about one file, there needs a really complex investigations to do this.

Thank you for understanding!

Hello!

If the theme and plugins are up to date and those settings are missing, then with this plugin it could appear only.
Install it, make the changes and then uninstall it again.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

Related to the page speed, this is our limit score, check this topic: https://forum.tagdiv.com/topic/guys-it-is-possible-to-get-good-speed-with-newspaper-theme/

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

Our tool is running only on normal pages and not for posts or categories for example.

We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Hope that helps you!

Thank you!

Hello!

By editing a page with TagDiv Composer you could delete elements but also the row called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG

Thank you!

Hello!

You can enable/disable them from Newspaper -> Theme panel -> Template settings -> Breadcrumbs.
Also, if you use SEO Yoast plugin, then you can enable/disable them from Yoast SEO -> Search Appearance -> Breadcrumbs.
Hope that helps you!

Thank you!

Hello!

Please make sure plugins, theme are up to date and also you need to have Standard Pack plugin installed and active.

Thank you!

Hello!

Unfortunately, there is no button to hit and your score is high or your page speed is very high. You need to try to optimize your website.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
If you could not optimize your website, then you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you have posts for that subcategory, then check if you assign them correctly.
Edit that subcategory page with TagDiv composer, click on that element and verify if the offset field is clear and let it empty with no space, no value.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you and please provide screenshots with the posts are not showing.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you use a cloud/PRO template in your website, then you can not uninstall the plugin.

Thank you!

Hello!

Yes, for example you can add 2 flex blocks with a filter per category. In this way, you can show posts from different categories on the same page.

Thank you!

Hello!

This issue can be from your page speed because when an image is loading too slow then you can have this kind of issue. You need to try to optimize your website.

Thank you!

Hello!

Related to the page speed, this is our limit score, check this topic: https://forum.tagdiv.com/topic/guys-it-is-possible-to-get-good-speed-with-newspaper-theme/

Unfortunately, there is no button to hit and your score is high or your page speed is very high. You need to try to optimize your website.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

Our tool is running only on normal pages and not for posts or categories for example.

We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Hello!

Edit that category page with TagDiv composer, click on that element and verify if the offset field is clear and let it empty with no space, no value.

Let me know the results!

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

Hello!

If you upload an image that is little than your size from settings, then this could appear blurry and not high quality.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Try to disable these settings for top and bottom from here: https://www.screencast.com/t/w87AhHNJH

Hope that helps you!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please check if you didn’t set the elements in the header row, drag & drop them in the page content.

Thank you!