Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and more information about what you need to achieve ?

Thank you!

Hello!

Please check on your mobile viewport the page with TagDiv Composer. Click on that element and you should see a setting like that: https://www.screencast.com/t/558JfCF2
Make sure you have excerpts: show.

Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no setting to achieve that or a tested plugin.

We are sorry for the inconvenience!

Hello @Andreazanetti!

I don’t know exactly the date and time, but we will try our best to bring you a best solution for that in short time.

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and an url to your website ?

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you use a cloud/PRO template, then you should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS.
For a default template you should add the ads in theme panel.

If you set up correctly, and the problem is still there, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello Adrian!

Please provide your website link in order to inspect more into your issue.

Thank you!

Hello!

Please make sure you have Standard Pack installed and active.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope that helps you!

Thank you!

Hello!

Unfortunately, this will require custom work with custom code which is not covered by the support team.

Thank you!

Hello!

In order to have the same dimensions, please be sure you use a cloud/PRO template as on desktop, so you can edit the pages with TagDiv Composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hi!

You can modify the page with TagDiv Composer and for flex blocks and posts loops you will have a setting in Layout tab of the element: Show author, Show date, Show comment.
On posts you can delete the element also using TagDiv Composer. Please note that you need to access your post of your website and then edit with the plugin by clicking the green button from above.

Thank you!

Hello!

Please provide your website link in order to help you and understand better your issue.

Thank you!

Hello!

Please provide your website link in order to help you efficiently.

Thank you!

Hello!

Please let us know about your errors, because I checked your website and I can’t see any error.

Thank you!

Hello David!

Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

We have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.

Thank you!

Hello!

Please let us know about your PHP version, provide more information about the issues and we will check about it.
We recommend to use php 7.2 and 7.3 also we tested the last version with php 7.4 and everything seems to be ok.

Thank you!

Hello!

I just replied in your own topic, please check: https://forum.tagdiv.com/topic/issues-while-placing-custom-ads-non-adsense-ads/
Please let’s continue the discussion there and do not create another topic with the same issue.

Thank you for understanding!

Hello!

Normally, there should appear the subcategories, not the parent one. Please check your settings.

Thank you!

Hello @sparky263!

Actually, you can’t turn a page into a template, but you can duplicate a page and use it as the basis of another page. About the shortcodes, for example if you copy the shortcodes from a single post template and paste them in a page, they won’t work because some of them are specific only for that template. Example: page title will work, but post content will not work.

Thank you!

Hello!

I’m sorry but I don’t understand your message. Can you provide me some information? If not, you can contact us also at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please provide your website link in order to help you.

Thank you!