Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

Make sure you upload the images in full size not any fixed size, and change also in the settings.

Thank you!

Hello!

Normally, you don’t lose nothing if you re-install the plugin.
For your peace of mind, you can make a full backup before.

Hope that helps you!

Thank you!

Hello Michal!

There is no need to do something else to achieve what you want, just what I explained you above and there should be no problem.

Thank you!

Hi!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you use a cloud/PRO template, then you should use the element called “Ad box” from TagDiv Composer and there you need to add the ads.

Thank you!

Hello!

If you set up the page like I explained above, then it should adjust automatically.

Thank you!

Hello Daniel!

Please add these CSS codes in Newspaper -> Theme panel -> Custom code -> Custom CSS:


.td-post-author-name a {pointer-events: none;}



.td-post-small-box a {pointer-events: none;}


Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Try to add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-module-title a {
color: #fff!important;}


Replace the color with the color you need.

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi!

I have tested it on my end and disabling the general modal image from the theme panel completely disables the lightbox effect.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

1. I just replied you above. Did you re-install the plugin?

2. Please edit that page and set the template like this: https://www.screencast.com/t/DvSFLeTQoSOD

Thank you!

Hello @Breinblik!

We don’t know exactly the date and time or if this will be considered as a new feature in the next updates, but we will try our best to bring you more best solutions in the future.

We are sorry for this inconvenience!

Hello @Mercurial!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please provide your website link in order to inspect more into this issue.

Thank you!

Hello!

I can see that your URL image is not there, could be a plugin conflict which can interfere on your website.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

This is correct like you can apply a template to a post but not to a page.
Currently, you can create a template for pages and you do need to create a mobile page for the duplicated page.
Unfortunately, at the moment, there is no other way to achieve what you need.

I hope is more clear now!

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me know the results!

Thank you!

Hello!

Try to upload again the images in full size and set it again.

Hope that helps you!

Thank you!

Hello!

Please check it once again: https://www.screencast.com/t/LVvDrvgXF
This is your website I guess: https://www.screencast.com/t/LEgSNzOil

Thank you!

Hi!

I just replied into your own topic here:
https://forum.tagdiv.com/topic/help-with-custom-css/
Please do not create another topic with the same issue.

Thanks!

Hi!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I checked your website and it seems to work well and pretty fast.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

We tested our tool, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Hello!

Please take a look in our documentation:
– https://forum.tagdiv.com/main-menu/
– https://forum.tagdiv.com/mega-menu/
– https://forum.tagdiv.com/page-menu/

Hope that helps you!

Thank you!