Hello!

I am not sure I fully understand what you are looking to achieve. Can you please provide a screenshot, more information and an url to your website?

Thank you!

Hello!

We will test it too and we will take in consideration your query.

Thank you!

Hello!

In order to have that folder which you search for please install Standard Pack plugin.
I recommend you also to build a child theme and add the functions there.
Please note that any change you make in the theme files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update if you don’t want a child theme.
From these 2 options, you can choose which one suits you for your needs.
Without child theme, don’t forget to add the code after every update.

Thank you!

Hello!

When you publish the post and hit the button view post, can you see your entire post?
If not, then please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If the problem is still there, then please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/problem-with-custom-taxonomies/

Thank you!

Hello!

Check this topic: https://forum.tagdiv.com/topic/image-lighthouse-on-mobile-version/;
https://forum.tagdiv.com/modal-window/

Hope that helps you!

Thank you!

Hello!

Each block has own font/layout set up individually.

Thank you!

Hi!

Unfortunately, our theme has no such settings for that. Maybe you can find a plugin and test it. Our tested plugins at the moment are those: https://www.screencast.com/t/6FRx4ycDe

Thanks!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello @thecrazybuyersblog!

I checked your website and the error is in green color.
Please check it too.

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

Unfortunately as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for un-tested plugins.

Thank you for understanding!

Hi @chabotjeff,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi Ronald!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for un-tested plugins.

Thank you for understanding!

Hello!

Please provide your website link in order to help you efficiently.

Thank you!

Hello!

You can also duplicate the existing template and for assigning another template go to Newspaper -> Theme panel -> Categories -> Select a category you want and there you can find the setting “Category cloud library template” and choose the template from that dropdown for each category.

Thank you!

https://www.screencast.com/t/b3xOggC5s

Hello!

If your settings are missing from theme panel, then make sure you have Standard Pack installed and active.
If you use a cloud/PRO template, then please try to re-install TagDiv Composer plugin.
If you don’t mean this, please provide more information about your issue, screenshots and also your website link in order to help you.

Thank you!

Hello!

I just inspected more into your issue and find out the issue which is not about our theme.

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

Yes, it is possible. You can place the loop.php file in the root folder of the child theme and then it will overwrite automatically.

Thank you!

Hello Angela!

You need to adjust the way it looks on every viewport in order to have the design you want.

Thank you!

Hello!

Check if you have Standard Pack plugin installed and active.

Let me know about your results!

Thank you!

Hello!

Please make sure that you activated the ajax view counter as you can see here: https://www.screencast.com/t/9wTAzeUSnAA and make sure that your posts have views:https://i.imgur.com/oCnKXjZ.png
Also, check this topic too: https://forum.tagdiv.com/topic/post-view-counter-in-dashboard/

Thank you!