Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

For that demo, there is a SVG code for the logo. Check in the header logo element in SVG tab if it is set it like hide or delete that SVG code, then go to CSS tab and there you can see the color brown in “Background color” and change it.

Do these steps also:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Hello!

Please check in your mobile viewport those element’s settings if there is an offset and let the field empty.
If the problem is still there, then please provide more information, screenshots with your settings and your website link in order to help you efficiently.

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

For the second issue, please provide more information, screenshots and also your website link in order to help you.

Thank you!

Hello!

When I visit your website I can see your latest post there.
Please delete your cache and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

1. When I visit your website I don’t see the title there. Please delete your cache and try again.

2. You can also duplicate the existing template and for assigning another template go to Newspaper -> Theme panel -> Categories -> Select a category you want and there you can find the setting “Category cloud library template” and choose the template from that dropdown for each category.

3. Check also in Dashboard -> Settings -> Discussion if you have the settings with comments enabled.

Thank you!

Hello!

I just replied you in your own topic here: https://forum.tagdiv.com/topic/problem-with-the-theme-2/#post-399223
Please note that we try to answer to as many topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello!

We have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Also, please update the plugins manually as suggested in order to have your pages working.

Thank you!

Hello!

This seems to be from a plugin you use. Check your plugins and see which one is causing the issue.

Thank you!

Hello!

Sorry, but I can’t see your screenshots with the settings.
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Yes, of course it can be like that.

Hope that helps you!

Thank you!

Hello!

Please make sure you have a cloud/PRO template for that single post/category template in order to assign your mobile page.

Thank you!

Hello!

Please paste the code there where I mentioned above like this:
<svg version=”1.1″ id=”Calque_1″ xmlns=”http://www.w3.org/2000/svg” xmlns:xlink=”http://www.w3.org/1999/xlink” x=”0px” y=”0px”
width=”16px” height=”16px” viewBox=”0 0 16 16″ style=”enable-background:new 0 0 16 16;” xml:space=”preserve”>
<path style=”fill:#31C3E5;” d=”M0.498,7.999c0-4.144,3.359-7.502,7.502-7.502c4.145,0,7.502,3.358,7.502,7.502
c0,4.144-3.357,7.502-7.502,7.502C3.857,15.501,0.498,12.143,0.498,7.999z M14.404,8c0-3.532-2.873-6.406-6.404-6.406
S1.594,4.467,1.594,8c0,3.529,2.875,6.404,6.406,6.404C11.532,14.404,14.404,11.529,14.404,8z M7.861,11.95
c-0.014-0.005-0.027-0.009-0.041-0.013c-0.017-0.006-0.033-0.01-0.05-0.017c-0.004-0.002-0.009-0.002-0.014-0.005
c-0.008-0.002-0.016-0.008-0.024-0.012c-0.016-0.008-0.03-0.016-0.046-0.022c-0.014-0.008-0.026-0.017-0.04-0.024
c-0.012-0.01-0.024-0.018-0.036-0.025c-0.015-0.012-0.027-0.023-0.04-0.035c-0.007-0.005-0.014-0.011-0.021-0.018l-2.981-2.98
C4.445,8.675,4.383,8.514,4.383,8.35c0-0.164,0.062-0.326,0.188-0.451c0.248-0.248,0.652-0.248,0.9,0l1.893,1.894V3.897
c0-0.176,0.071-0.336,0.187-0.451C7.666,3.331,7.824,3.26,8,3.26c0.132,0,0.254,0.04,0.356,0.108c0.169,0.114,0.28,0.309,0.28,0.528
v5.896l1.896-1.894c0.246-0.248,0.65-0.248,0.898,0c0.25,0.248,0.25,0.65,0,0.899l-2.979,2.98c-0.006,0.008-0.013,0.013-0.02,0.018
c-0.013,0.014-0.026,0.023-0.041,0.037c-0.011,0.008-0.022,0.016-0.033,0.021c-0.015,0.011-0.029,0.021-0.044,0.028
c-0.013,0.007-0.026,0.013-0.039,0.021c-0.01,0.004-0.02,0.011-0.029,0.016c-0.006,0.001-0.012,0.002-0.018,0.005
c-0.013,0.005-0.025,0.009-0.039,0.013c-0.018,0.006-0.034,0.01-0.051,0.015c-0.014,0.004-0.026,0.005-0.039,0.008
c-0.018,0.002-0.035,0.005-0.053,0.006c-0.014,0.001-0.027,0-0.041,0c-0.018,0.001-0.034,0.001-0.051,0
c-0.015-0.002-0.028-0.003-0.043-0.005C7.895,11.956,7.878,11.954,7.861,11.95z”/>
</svg>

And it should working.

Thank you!

Hello Adrien!

Unfortunately, we have not tested these features with our theme, so we can’t say it will work or not. You can give it a try, but please make a full backup before.

Thank you!

Hello!

How I said above if you modify the theme files after update the changes will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.

Thank you!

Hello!

Please check this documentation and give it a try: https://forum.tagdiv.com/font-customization/

Thank you!

Hello!

Add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td_block_author a:hover {
color: red;}


Replace “red” with the color you want there on hover.

Thank you!

Hello!

Please give it a try with all steps mentioned above, and if it is not working, then please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Which one? Please give me more information, screenshots and your website link in order to help you.

Thank you!

Hello!

My colleague was already replied to you.
Please continue the discussion there.

Thank you!

Hello!

Of course you can, but also I recommend you to have a full backup before.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

We will take in consideration your query.

Thank you for the request and proposal!

Hello!

Whatsapp is should work well if the box is enabled.
There is no Instagram icons because it is not implemented in our theme the feature sharing in Instagram.
Also, https://imgur.com/a/pa6rjXn for this, there is no setting to achieve this.

Thank you for understanding!

Hello!

To have different post template only for one post, you need to assign another template and edit it different than others, or duplicate the current template.

Thank you!