Hello Carlos!

Note that any change you make in the theme files after update will be overwritten and you have to make the changes again.
Please provide me some screenshots, more information and also your website link regarding to this ad which are you trying to add there in order to understand better your issue and see what can be done.

Thank you!

Hello!

You can disable that option from theme panel, but you can not customize the list of filters.

Thank you!

Hello!

Please provide me a screenshot with the place you have the view counter and your website link in order to help you.

Thank you!

Hello!

Check also if you have Standard Pack plugin installed and active because it seems that you use default templates.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please check this topic: https://forum.tagdiv.com/topic/pages-table-of-contents-with-tagdiv-composer/
There I made a video of the same effect based on buttons.

Hope that helps you!

Thank you!

Hello!

Now copy all this content which you see in the SVG file here: https://www.screencast.com/t/ff80c0TMhf9C and paste in the code line which I provide you above.

Thank you!

Hello!

Please replace that CSS code which I provide above with this one:

.td-header-style-6 .td-header-menu-wrap:not(.td-affix) .td-main-menu-logo img {
height: 90px!important;
width: 383px!important;}


2. Set as normal text here: https://www.screencast.com/t/1FbxcVM9KH

3. Also the font you can set up in theme panel where I pointed you in the screenshot from point 2.

Thank you!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue for you and let you know what is the problem there. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Yoast SEO plugin should work well with our theme and with all demos.
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you have the latest theme update, then please do these steps:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let us know the results!

Thank you!

Hello!

Please note that we try to answer to as many topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
If you send an email, then my colleagues will reply you as soon as possible.

We are sorry for the inconvenience!

Hello!

First of all make a full backup.
The only thing that will not be kept after switching to our theme would be the Chow theme’s specific settings.
Other things such as URL or recipe format made with that plugin should not be affected, only if it is a conflict with our theme. You should test and see, because that FoofiePress plugin is not a tested one with our theme.

Thank you!

Hello!

You can send an email at contact@tagdiv.com and provide all information and wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

This seems to be added with a plugin because in our theme there is no setting to achieve that format of related posts.
Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for un-tested plugins.

Thank you for understanding!

Hello!

Probably, you didn’t select the menu from Newspaper -> Theme panel -> Mobile theme -> Header -> Main menu. If this is not what you mean, then please provide your website link in order to help you efficiently.

Thank you!

Hello Carlos!

Where exactly did you add your ad code?
If you use a cloud/PRO template, then you should use the element called “Ad box” from TagDiv Composer and there you need to add the ads.
Otherwise, you need to add the ads in Newspaper -> Theme panel -> Ads.

Thank you!

Hello!

Please check if you have WP Bakery plugin active because there is a conflict between both page builders.
Please do not use both in the same time!

Thank you!

Hello!

Check this video which I made for you: https://www.screencast.com/t/1OCbSLX7wB

Hope that helps you!

Thank you!

Hello!

Please edit that category with TagDiv Composer, scroll down till footer and you can change the color from the element’s settings.

Thank you!

Hello!

Yes, because your website need an optimal speed that’s why you need to make some settings also to help for the improvement.
By the way, we have such a great result with this new update and with our new tool: https://www.youtube.com/watch?v=tnkVapqhIHc
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hi @pabucketlist!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
All the requirements for database are made on admin-ajax.php ( all the settings from theme panel, posts, pages, etc.), therefore you can not remove these from your website, if you want you can remove the pagination, from the website, loading more, the search and the number of admin-ajax.php requests will be smaller.
https://forum.tagdiv.com/what-is-ajax-preloading/

Thank you!