Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know about your results!

Thank you!

Hello!

If you sent an email, then my colleagues will reply you as soon as possible.

Thank you!

Hello!

Unfortunately, there is no option to write a condition like that.

Thank you!

Hello!

Please make sure your WordPress and TagDiv plugins are up to date(specially Standard Pack installed and active if you use default templates).

Unfortunately, Newspaper theme does not support RTL.
We are sorry for the inconvenience!

Thank you for your understanding!

Hello!

The changes from theme panel are overwritten by element’s settings.
Unfortunately, you need to check one by one element to see if they have another settings.

Thank you!

Hello!

Please make sure that your changes from theme panel are saved.
If you use a cloud/PRO template, then please check when you edit with TagDiv Composer if there is set up another font in the elements.
Please note that if another font is set up in the elements, then your changes from theme panel will be overwritten by the element’s settings.

Thank you!

Hello!

Here you can set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x
Please delete your cache(also from your browser) and try again.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/how-to-show-last-updated-date-in-posts/

Thank you!

Hello!

I just replied you to your email.

Thank you!

Hello!

I think there is no work-around for that. In order to achieve that you need to modify a lot of files which I don’t recommend.
But, if you really want that, you can contact our custom work team and they will inspect more this issue and help you to find a custom solution: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

You can find these files here: td-standard-pack/Newspaper/parts/single.
Hope that helps you!

Thank you!

Hello!

1. You should use the element called “Ad box” from TagDiv Composer on your mobile page and there you need to add the ads. You need just drag & drop the element in that place.

2. Yes, you can, but you need to have another template assigned to that category. Note that a category template will have the same design as for all categories, so, you just need to assign another template with another structure, in your case ads for your chosen categories.

3. Because you use a cloud template, then the settings from theme panel are overwritten by the settings from Composer. So, open a post then “Edit with TagDiv Composer”. You need to add the element called “Single Post Comments” in order to have that.

4. If you want the same posts to appear there on top, then you should write the IDs of the posts in the element’s settings(Filter -> Post ID filter). If you don’t mean this, then please provide a screenshot with an example of what you need to achieve?

5. Check in the element’s settings if you have some offset and let the field empty.

Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no setting to achieve that.

Thank you!

Hello!

Do not use both page builders on the same time.
For the moment, the only solution is to shift from WPBakery to Composer.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

If you will use a cloud template, then you can edit the template and find in Composer an element called ” Team Member ” and some settings for that. For more information about TagDiv Composer plugin, check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Unfortunately, there is no such element(https://test.circulaireconsumptiegoederen.nl/doe-mee-test/) in TagDiv Composer to be able to build exactly the same feature.

You can not edit a default template/CPT with TagDiv Composer plugin.
Check the differences here:
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-default-templates/
If you want to try CPT, then you can take a look here:
https://forum.tagdiv.com/custom-post-type-support/

Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no setting to display only from primary categories.

Thank you!

Hello!

I just checked your website and now all seems to work just fine.
This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Or maybe you had this situation: https://forum.tagdiv.com/topic/website-look-is-different-in-mobile-browser/

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know about your results!

Thank you!

Hello!

My colleague just replied you to your email, please check and continue the discussion there.

Thank you!

Hello!

Please provide some screenshots with what you want to achieve and also your website link in order to help you efficiently.

Thank you!

Hello!

For that you need to have different template for every sub-category in order to have different widgets.

Thank you!

Hello!

Please edit this page with TagDiv Composer and check if you set up “Random posts” and also check if you have offset field empty in that element.

Thank you!

Hello!

Unfortunately, it is not possible to exclude by their slug.

Thank you!

Hello!

I see that my colleague replied to you and solved your issue.

Thank you!

Hello!

This is a strange effect.
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know about your results!

Thank you!

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

We tested our tool, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!