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Bettina
tagDiv Staff

Hello!

I checked your website and it seems all pictures are displaying just well.
Please delete your cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

You can simply edit with TagDiv Composer, click on it and delete it.
Also, please verify if you have all TagDiv plugins installed and active.
Try to regenerate the key and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello Mark!

Unfortunately, in our theme there is no feature for the tables.
You can try to build a table in Gutenberg editor and it should display well.

Thank you!

Bettina
tagDiv Staff

Hello @narelly !

In this case, you need to find the file for your header template and replace the code for the logo with your SVG code.
But, please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.

Thank you!

Bettina
tagDiv Staff

Hello!

You should build your own template if you don’t like our demos how I described above with stretch row and all other settings which has the default one and also the settings which suits you the best.

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

How you add the table? Also, please provide more information about your issue, also a screenshot and a website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)

Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
We recommend to use php 7.2 and 7.3 also we tested the last version with php 7.4 and everything seems to be ok.

Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no other cloud template which looks like the default one.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, our theme has no such settings for this. Maybe you can find a plugin and test it. Our tested plugins at the moment are those: https://www.screencast.com/t/6FRx4ycDe

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please try to enable this setting: https://www.screencast.com/t/JvmcZ73wUr and see the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I just tested and it seems to work. Please make sure that you select the picture and set it like align to left in Gutenberg editor.

Thank you!

Bettina
tagDiv Staff

Hello!

There is no Instagram icons because it is not implemented in our theme the feature sharing in Instagram.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Yes, it is possible if you will use a cloud template. You can find in Composer an element called ” Team Member ” and some settings for that.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the page with TagDiv Composer, then click the row of the element, and set up also the row like stretch row, check this screenshot: https://www.screencast.com/t/hyifvDejBc3W
It should be working.
Please note that you need to use a cloud/PRO template to have this feature.

Thank you!

Bettina
tagDiv Staff

Hello!

Please take a look here in the Yoast article and you will find out the benefits using this plugin which is a tested one with our theme: https://yoast.com/wordpress-seo/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @Sebastian!

It depends on which template you use.
All you can find in td-standard-pack/Newspaper/parts/header.

Thank you!

Bettina
tagDiv Staff

Hello!

It is possible to add a new one using child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @sobiz!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @fantalab!

We will take in consideration your query.

Thank you for the request and proposal!

Bettina
tagDiv Staff

Hello!

Check this documentation: https://forum.tagdiv.com/mega-menu/
Please make the settings as there and it should working.
Also, you can check for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Bettina
tagDiv Staff

Hello Sophia!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no tested plugin also for this feature.

We are sorry for the inconvenience!

Bettina
tagDiv Staff

Hello!

Try to see if you can find those by accessing Newspaper -> Theme panel -> Translations -> Translations. There you can find a list with some words that you can translate in the right side of every words.

Thank you!

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