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Bettina
tagDiv Staff

Hello!

Unfortunately, the team member element does not have an option to set a link for the image used. If you want to set a link to lead to a URL, you could create a HTML link in the description text: https://www.screencast.com/t/bNi46YVg

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

If you have Mobile Theme plugin installed and active, then you can not customize it because it has its own design templates.
You can have just some setting for it and those can be found in Newspaper -> Theme panel -> Mobile theme.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

When you deactivate Mobile Theme plugin, then your responsive mobile version will be on which is similar with the desktop version and all should be alright.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, you can achieve this from flex blocks settings: https://forum.tagdiv.com/flex-block-settings-guide/
For example, you have 20 posts, for the 1 row you will add a flex block with “Limit post number: 4” and for the 3rd row you can add a flex block with “Offset posts: 4”.

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

We tested with our theme only AdSense and banners, but I saw many users using amazon ads, taboola ads or custom ads.
Our documentation for tested ads can be found here: https://forum.tagdiv.com/ads-adsense-overview/ ; https://i.imgur.com/KA1fdCv.png

Thank you!

Bettina
tagDiv Staff

Hello!

Check this documentation because it could help you: https://forum.tagdiv.com/mega-menu/
If this is not what you mean, please provide more information, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to use “column text” or “text with title” elements from TagDiv Composer and insert some texts which can help you. These elements have a button called “edit content” and if you click on that button, the wp editor will open and you can add some texts. These will be recognize by SEO.
In order to edit a page with Tagdiv Composer you need to use a cloud/PRO template.
For more information about this plugin, check our tutorial from here:
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

Normally when you import that blank header template, it shouldn’t give that error.
You should receive a message with a button ” Done “, which means you install it correctly.
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we don’t have this option in our theme at the moment and also no tested plugin for this.
You can try a plugin from WordPress but I can’t tell you will be working.

Thank you!

Bettina
tagDiv Staff

Hello @katsar0v!

Unfortunately, we don’t have another tested plugin for GDPR. But, you can test and see if it is working or not.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, in our theme is not such a feature like that.

Thank you!

Bettina
tagDiv Staff

Hello!

Check our documentation here: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Add the full path to your website before /images/icons and it should working.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

For that element you can only display tags or categories and you should select which one you want like this: https://www.screencast.com/t/zNiiepfn50Z6

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please check our documentation here: https://forum.tagdiv.com/login-how-to-enable-user-registration/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

It should working even in pages.
Please verify once again if the settings are saved in theme panel.
Also, check for a plugin conflict. If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

If you use a cloud template, then you should add the ads with TagDiv Composer in order to display an ad in your header.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

To remove CLS please check these guide: https://developers.google.com/web/tools/lighthouse/ ; https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html ;
https://web.dev/lighthouse-whats-new-6.0/

Thank you!

Bettina
tagDiv Staff

Hello!

I checked your website and it seems all pictures are displaying just well.
Please delete your cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bettina
tagDiv Staff

Hello!

You should use the flex block element and add a filter by related posts.
For more information, please read this documentation here:
https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, these are 2 different elements, you can not copy-paste the style of the element. So, you can add the new element and delete the element after configuration. You need to set up everything again in the new element called “Single Post Featured Image”.

Thank you!

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