Hello!

It should save the changes if you press save after editing in any viewport.
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Please check your cache and delete it even from your browser.
We recommend WP Super Cache Plugin, check our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and give it a try.

Let us know about your results!

Thank you!

Hello!

For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.

Thank you!

Hello!

Please take a look in that flex block 2 settings and check if you have an offset there and make sure that field is empty.
Let me know about your results!

Thank you!

Hello!

I mean into the email paste the link of this topic, so we can easily identify you.

Thanks!

Hello!

I am sorry but I don’t understand what you are looking to edit or which is your issue.
Please provide more details in order to help you.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Unfortunately, for that element we don’t have more settings, just the ones which can find in the element’s settings.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Check our documentation here: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Please check if you have an offset there and let the field empty in that element’s settings.

Thank you!

Hello!

After duplicate the post template, you have to assign the cloned one for the posts you want to change items in it. To assign a template to a post, you just need to edit that post normally and choose a template or in your case a cloned one and assign like that: https://www.screencast.com/t/dkM3R27eK
After assigning a template to that post, you can access the post and edit with TagDiv Composer and change what you need to change.

Hope that helps you!

Nice to meet you, Bettina 🙂
Thank you!

Hello!

Yes, this could be possible, but this will require custom work which is not covered by the support team.

Thank you!

Hello!

Please make sure you don’t have WP Bakery plugin active or installed.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/is-it-possible-to-meke-the-entire-site-full-width/

Hope that helps you!

Thank you!

Hello!

Please check if you upload the image correctly in the size you want. Try to upload again the full size and see the result!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you changed the design there and the problem is still there, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

As it is writing here: https://forum.tagdiv.com/featured-posts-2/ , if you do not have the featured category, then you can create one by assigning the post to that category. If you want to display the posts from that category, you can apply there an element with a filter setting and select the featured category to display posts from there.

Thank you!

Hello!

If you have a responsive version of your website which is looking similar like on desktop, then you need to deactivate Mobile Theme, then please edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB and there you can see your mobile version. Take a look also for horizontal mode for tablets viewport and see if there are some changes.

Hope that helps you!

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot with your issue and an url to your website ?

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot with exactly the element you want to set the width and also an url to your website ?

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into your issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please edit the page with TagDiv Composer plugin ( documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/ ), click on that photo and you will see some settings on the left side and from there you can change or remove the image.

Thank you!

Hello!

For me it is working: https://www.screencast.com/t/L1Yh8h1h3E9s
Please start looking for a plugin conflict and also delete your cache(also from your browser).

Let us know about your results!

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and an url to your website where exactly it is your issue?

Thank you!