Hello!

Unfortunately, we don’t have such a setting for that.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello @virjik!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Please check the option stretch row off for that row of the element.

Thank you!

Hello!

Please try to use the html tag script for your code and write it there.
Hope that helps you!

Thank you!

Hello!

Please take a look here: https://forum.tagdiv.com/theme-blocks-modules/
Hope that helps you!

Thank you!

Hello!

Unfortunately, we didn’t test any plugin with our theme for that.

Thank you!

Hello!

Please make sure that your changes are saved in theme panel.
If there is no problem and still the issue occurs on your website, then we need to take a look.
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please check the flex block settings and make sure you have no offset settings applied. If there is a limit, then please leave the field empty.
Please try to save the changes and then apply a filter there, so in this case that name of that category can be uploaded.
Your API key is an invalid one, so you should try with another one. Please note that some time can be expired.

Thank you!

Hello!

Please provide more information about your issue, a screenshot and a link to your website in order to help you efficiently.

Thank you!

Hello!

The ads are different and you need to check where you add the code for that ads and delete one. For example, if you edit the page with TagDiv Composer you can click on that element and delete one ad. Otherwise, check the settings from Theme panel, maybe you uploaded there as well.

Thank you!

Hello!

If you use Mobile Theme plugin and your page is made by TagDiv Composer, then that it is the problem. A solution for this could be to deactivate the Mobile Theme on that page. To do this, you need to edit the page normally and there you will find a setting in the right side.

Thank you!

Hello!

Please check that element about an offset setting and make sure that field is empty.
Let us know about your results!

Thank you!

Hello!

Please edit that page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB and there you can see your mobile version. Change the logo and the design, hit the button save and it should display like that in the frontend.

Thank you!

Hello @ericheiser!

That background you can change it from here: https://www.screencast.com/t/fUVu4UEp1IT
Make sure that you save the changes and they should be applied.

@Santhiago Souza

For your problem I will reply in your topic.

Thank you!

Hello!

Please make sure that the theme and the plugins are up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

Try to click on the mobile viewport and check if you have the logo setup there.
If you have the logo there and still is not displaying, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Try to use Video Embed element edited with TagDiv Composer, so you only need to paste the link video there and it should display correctly.

Let us know about your results!

Thank you!

Hello !

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for untested plugins.

Thank you for your understanding !

Hello!

You can insert the code in Newspaper -> Theme panel -> Analytics/JS codes , but please note that will appear on all pages, not just on the homepage.

Hope that helps you!

Thank you!

Hello!

Yes, there is a way to copy-paste the style of the element on another page. For example right-click on that post loop element and you will find copy style, then access another post loop element and again right-click paste style.

Hope that helps you!

Thank you!

Hello @RaroZero!

I checked your website and it seems your gallery slider is displayed, but it is not working on mobile.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I just checked your website and it seems working well.
Please try to delete your cache and even from your browser and try again.

Thank you!

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!