Hello!

1. This issue has been already discussed here: https://forum.tagdiv.com/topic/error-establishing-a-database-connection-9/

2. The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello!

There is a setting to increase the space there if you edit the post with TagDiv Composer, click on that element and the setting is this: https://www.screencast.com/t/4rN0pInQF27q

Thank you!

Hello!

There you can add an element for example, flex block or grid which can display your posts there and also you can apply filtering option. For more information please take a look in our guides here:
– https://forum.tagdiv.com/big-grid-flex-settings/
– https://forum.tagdiv.com/flex-block-settings-guide/

You can edit any page which has a cloud/PRO template with TagDiv Composer plugin: https://forum.tagdiv.com/tagdiv-composer-tutorial/

You need an API Key in order to display the weather widget and also you can see an error displaying to attention you about that.
Please follow our guide here: https://forum.tagdiv.com/weather-widget/

You can change that title by editing the page with TagDiv Composer, click on that element and you will see some settings which can let you change the title there.

Thank you!

Hello!

This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.

Thank you!

Hello!

If you want a responsive version of your website which is looking similar like on desktop, then you need to deactivate Mobile Theme, then please edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB and there you can see your mobile version.

For modifying the files from our theme, please contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you to achieve what you need.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue and provide a great solution for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue and provide a great solution for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I checked your website link and for me it is working well.
Please check your cache and delete it even from your browser.
We recommend WP Super Cache Plugin, check our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and give it a try.

Thank you!

Hello!

If you have a responsive version, then this can helps you: https://forum.tagdiv.com/how-to-add-icons-in-menu/
If you have mobile theme version, then this will require custom work which is not covered by the support team.

Thank you!

Hello!

Please provide more information about your issue, a screenshot and also a website link in order to help you.

Thank you!

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Hello!

Big flex grid has no header settings because they don’t contain a header.
Only flex blocks has these settings: https://www.screencast.com/t/qCDlltBI

Thank you!

Hello!

If you use a cloud/PRO post template, then you need to access your post, edit with TagDiv Composer plugin, click on the element called “Single Post Author” for displaying the author and simply delete it. This change should reflect on every other posts which has the same template.

Take a look here to see exactly how to edit a post: https://www.screencast.com/t/SJay3CdCwK7a
Note that you need to access a post from your website, then edit with TagDiv Composer.

Please try to click on that element text and you should be able to delete it. You can see a recycle bin basket or just press the key DELETE.

Hope that helps you!

Thank you!

Hello!

Your mail has been received and one of my colleague will answer as soon as possible.

Thank you!

Hello!

Did you manage to solve your issue?
I don’t understand exactly what you mean with “blue arrow” ?

Thank you!

Hello!

If you use a cloud/PRO post template, then you need to access your post, edit with TagDiv Composer plugin, add the elements called “Single Post Author” for displaying the author and “Single Post Date” for displaying the date and time.

Take a look here: https://wordpress.org/support/article/formatting-date-and-time/
This could help you to set the format which is suitable for your needs.

Thank you!

Hello!

Edit that page with TagDiv Composer, click on that element and check if you have an offset and let the field empty.

Let us know about your results!

Thank you!

Hello!

We were testing the Facebook sharing with Yoast SEO plugin and it is working, check this guide: https://forum.tagdiv.com/facebook-share/
Please note that Facebook requires an image larger than 200 x 200 pixels.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

You can try to insert with TagDiv Composer the ads in an element called “Ad box”.
Please note that you need to use a cloud/PRO template in order to edit with that plugin mentioned above.
It seems you have a responsive version for mobile. If you want to modify it, then you need to access the mobile viewport: https://www.screencast.com/t/XDQJedlggSB and there you can see your mobile version.

Hope that helps you!

Thank you!

Hello!

You can only modify the footer with TagDiv Composer if you go to a page where it is assigned and edit that page with TagDiv Composer, and then you will have access to the footer also. For example, edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit it.

Thank you!

Hello!

We will test it too and if we consider this is a fix we will implement in our future updates.
We will take in consideration your query.

Thank you!

Hello @meidanisalekos!

Please delete the ” 0 ” in your offset and let the field empty, save and try again.
Let us know about your results!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/social-counter-shows-wrong-numbers/

Hope that helps you!

Thank you!