Hello!

1. Yes it is right, if you use a cloud/PRO template then you can customize however you need. Otherwise, you can customize it also the default one from CSS code.

2. You should edit the page with TagDiv Composer plugin, documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
After editing, you can select a grid and you will have some settings on that element in Filter tab, so from there you can select which posts do you want to display.
Unfortunately, if you set a post to be sticky, then that post will not appear on the grid where you want it.

Hope that helps you!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I checked your website and it is working well on my side.
Did you solve the issue?

Thanks!

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Hello!

If you will create the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin if you need a mobile version design similar like in desktop version.

Thank you!

Hello!

If you have a default template like Classic Blog, than also the header will be a default one, so you will can’t make these changes on that template.
When you modify for example the homepage of your website with TagDiv Composer, click on any element or your header and you should see this option: https://www.screencast.com/t/tyBS3v7301vP
Click on that icon and the mobile version it will be displayed automatically.

Thank you!

Hello!

Unfortunately, you can not have more than one demo running on your website at the same time, so you should install one by one and see which one is better for you.
Also, the only way to roll back to your previous demo is to install it again.

Thank you!

Hello!

Please make sure you set up correctly the menu structure, like in our documentation: https://forum.tagdiv.com/mega-menu/

Thank you!

Hello!

Unfortunately, you can not set up manually or calculate the overall score differently because we haven’t any setting like that.
If you really want to change this, then you can contact our custom work team here and they will help you with your request: https://tagdiv.com/premium-customization-services/

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you mean in Related posts, then you need to set up in your flex block the option in Filter tab, Category filter: Single-Related from tags.
For more information about flex blocks settings, take a look here: https://forum.tagdiv.com/flex-block-settings-guide/
Hope this helps you!

Thank you!

Hello!

You can use those settings without featured image if you choose smart list 6.
It should work like that, but please start looking also for a plugin conflict, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Check this documentation about AMP plugin here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
In the link above you will find out how to setup correctly the AMP and where you can apply some customization.

Thank you!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I just made a video for you to see how you can edit a post with TagDiv Composer plugin.
Make sure you have installed this plugin from Dashboard -> Plugins in order to have those settings and the builder available.
In the links which I provide you above it is described step by step how to use all the features. Also, here: https://forum.tagdiv.com/mega-menu/ it is described the mega menu how to do achieve it like in the demo.
Everything you need to understand how it is working, you can find in our documentation step by step.
If you don’t can manage also with the documentation step by step, then you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ ; and they will do it for you.

Thank you for understanding!

Hello!

Unfortunately, we have not tested AddThis plugin, so we can’t say if it will work or not with our theme. You will have to test and see. Also please note that we don’t offer support for untested plugins.
We are sorry for the inconvenience!

Thank you for your understanding!

Hello!

One solution for featured image into the smart lists is to select a different smart lists style which wouldn’t show that featured image.
For more information about smart lists, check our documentation here: https://forum.tagdiv.com/smart-lists/
Please tell me more information or provide a screenshot about this “read more tag” because I am not sure I fully understand what you are looking to edit.

Thank you!

Hello!

Unfortunately, in our theme there is no settings to achieve that.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hello!

I can not see your video because it is private.
If you have a cloud/PRO template, then you should be able to edit them like in this video: https://www.screencast.com/t/SJay3CdCwK7a
Note that you need to access a post from your website, then edit with TagDiv Composer.
For every feature I just add also a screenshot to see exactly how to do it.
For more information about TagDiv Composer plugin, you can check this documentation from here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Please check carefully every feature which I just explained you above and let me know exactly what you can not manage to achieve it, and I will gladly assist you.

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

You can not assign any template to a CPT, or edit it with TagDiv Composer.
For more information about that, check our documentation here: https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hello!

It seems your style is displayed very well and you use Newsmag not Newspaper.
Unfortunately, we offer support by this forum and email at contact@tagdiv.com
Please do not post your personal login information on this forum, only when you send an email.

Thank you!

Hello!

Please make sure that the theme and the plugins are up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope that helps you!

Thank you!