Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Bettina
tagDiv Staff

Hello!

Normally the code needs to be set in Newspaper -> Theme Panel -> Analytics JS in Head section: https://www.screencast.com/t/RU8q3h0dZ and the code will be set in the head of your website, after that, you should be able to see the analytics results on your google analytics account.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, in our theme we don’t have some settings to achieve this.
But, if you really want to change this you can contact our custom work team here and they will build a solution for you: https://tagdiv.com/premium-customization-services/

We are sorry for this inconvenience!

Bettina
tagDiv Staff

Hello!

Do not use both page builders on the same time.
For the moment, the only solution is to shift from WPBakery to Composer.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Please first verify this element with TagDiv Composer plugin and check if the article image size is correct or not, then set it correctly.
If the article image size is correct and also you didn’t solved the issue, then you can upload again the images in full size and set it again.

Yes, you can. If you use for example Video Embed element edited with TagDiv Composer, then you can turn off Autoplay setting which means the video won’t run automatically with the page only if you press the button play. Also, you can check our guides here:
https://forum.tagdiv.com/video-playlist-2/
https://forum.tagdiv.com/featured-image-or-video/
Please note that you need to set up the API key like this: https://forum.tagdiv.com/youtube-api-key/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Keep in touch by email.
Please let’s continue the discussion there.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Keep in touch by email.
Please let’s continue the discussion there.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Yes, it is right. But, I recommend you to do a full backup before, so if you don’t like the demo you install you can restore it from your backup.

Thank you!

Bettina
tagDiv Staff

Hi!

Our developers are working to improve more features, new requests from clients and also the speed of your websites.
We hope in short time we will have an update available for you!
Keep in touch!

Thanks!

Bettina
tagDiv Staff

Hi @gurugraminfocom,

Unfortunately, in our theme we haven’t any filtering option for search feature.

Sorry for the inconvenience!

Bettina
tagDiv Staff

Hello!

Please make sure that you have activated the proper thumbs in order to show the featured images properly.

This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hi!

You can not customize more in theme panel, only the styles you have there.
Yes, it is related to facebook.

Thanks!

Bettina
tagDiv Staff

Hi @lovestoreinfo,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, what you can do there is to set up the social icon in the top zone from theme panel -> Social Networks, but you can not set up in another zone. Also, you can not add a menu extra right there.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please make sure that the theme and the plugins are up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict, so please deactivate ALL plugins except tagDiv ones, also if you are using ca cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

If you use a cloud/PRO template, then you should be able to edit the page with TagDiv Composer :https://forum.tagdiv.com/tagdiv-composer-tutorial/ ; click on the post content, and you will see in the element’s settings some fields where you can insert those ads.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, you can achieve this in Newspaper. For example, you can use a cloud/PRO template, so you will have the posibility to edit the template with TagDiv Composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/
For example, you can use the element called “Client” or “Single image”, so in these elements you have the posibility to add an image and a link.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

We will take in consideration your query.

Thank you for the request and proposal!

Bettina
tagDiv Staff

Hello!

Please check once again this documentation: https://forum.tagdiv.com/7-days-post-sorting/
Also, please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no extra options for this, only the one which is presented.
If you want to customize it the icons, then you can do it by CSS code.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

If you want to hide that button on the mobile version, then try to add this code:

.td-scroll-up{
display: none !important;
}

If you use Mobile Theme plugin, then you need to add this code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.

Thank you!

Bettina
tagDiv Staff

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Viewing 25 posts - 19,026 through 19,050 (of 20,833 total)