Hello,

The latest articles template has no influence over the section above the latest articles. The main section you can edit with the page builder will remain the same. Please read this guide: https://forum.tagdiv.com/page-templates-2/

Thank you!

Sorry but I cannot understand what you mean. You will have to be more explicit with your request.

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Please disable all plugins except the page builder and the multipurpose plugin, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but the theme does not have any options to show facebook comments. Try a plugin that can provided the needed functionality.
Please check this similar topic, there are solutions for this comment implementation
– https://forum.tagdiv.com/topic/facebook-comments-2/

Thank you!

Hello,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Thank you for your suggestion. I will add this to our list for future updates and if this request becomes more popular, we will consider implementing it into our theme.

Thank you!

Hello,

Please use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

The font size is exactly the same 13 px on both the scrolable menu and the standard menu. Only the logo is smaller and that is because you use a different size logo for your affix menu. Please select the standard logo here, not the mobile one: https://www.screencast.com/t/lkUf6H6jeKBZ

Thank you!

Hello,

It works perfectly fine for us: https://www.screencast.com/t/6dTZCInda
Please disable all plugins except the tagdiv composer, clear cache and reset cdn files.

Thanks.

Hello,

Please read this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello,

The posts shown on the page are controlled by using the post filters in the block settings for each block in particular. Please read this guide: https://forum.tagdiv.com/block-settings-tutorial/

Thank you!

Hello,

Please only use 1 page builder, not 2. Choose either tagdiv composer or visual composer. Both at the same time will not work. Also, the Mega Addons For Visual Composer were never tested so even if they still work in this update, we cannot guarantee they will still work in future updates as they are not constantly tested and the code adapted for these elements.

Thank you!

Hello,

Please check the block settings: https://www.screencast.com/t/wgFn5n8DA0

Thank you!

Hello,

There is no setting for the category to add a background color to the top grid. Sorry. It can only be made custom. A category page cannot be edited like a standard static page. You cannot use a page builder on a category page.

Thank you!

Please check the translation settings as I mentioned above and simply type in the contact me in the translation field: https://www.screencast.com/t/7hW3Ps6E

Thank you!

The comments work as expected. You just have to enable them from here: https://www.screencast.com/t/OMB1Q4QwT
I just tested the option and it works without altering the theme code.

Thank you!

Hello,

The new multi-purpose plugin is exclusively built for the tagdiv composer. It has not been tested with any other builder.

Thank you!

Hello,

Please use this guide to fix the ‘wsod’ : http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

Thank you!

The option is available now: https://www.screencast.com/t/tppwMlWPn

Thank you!

Hello,

Please use this guide for page speed optimization: https://forum.tagdiv.com/how-to-make-the-site-faster/
As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please install the wpforms plugin: https://wpforms.com/

Thank you!

Hello,

Please use the update guide found in the theme documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks