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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,
If you read the very first part of the guide you mention you will see that the plugin does not require activation: http://screencast.com/t/RI1LwoYEKi
You update the plugin using the guide by disabling and deleting your current plugin and installing the one that is bundled with our theme. You will still see the activation message and the update message as the latest version of the plugin is not yet provided in the theme files. We will include it in the next theme update.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please ad this code in the theme panel->advanced css code under tha tablet landscape box:
.sf-menu a.sf-with-ul{
padding-right: 27px!important;
}

For the tablets portrait unfortunately there is no simple solution as the menu items will be way to close to each other to display on a single line. This solution will only work for smaller desktop screens or tablets landscape.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The category description has no font setting so it can only be targeted with css. Please use this code in the theme panel->custom css box:

.td-category-description p{
font-family: 'Open Sans', arial, sans-serif;
}

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Well you did not mention if you updated the mobile theme plugin. The plugin will not update automatically. You have to disable and delete the plugin files from the plugins section of wordpress and then install it again from the main theme package you downloaded from envato (if you want to use the mobile theme plugins that is)

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Well you can recreate the layout close to the one you describe but you cannot create an exact copy using our theme. The price will depend on how much work is needed for your customization. Nobody can say for sure until they talk to you directly on what you want to achieve and what it involves. It will probably be more expensive than the theme though as custom work is not cheap.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Try another method as the slug will not work in css. Use the category ID in the code. Here is how you can see the category ID: http://screencast.com/t/7tfnTmaEq
Now use the code like so:

category-167 .td_category_template_8 .td-category-header {}

substitute my category id (167) with your own. If it still does not work, please provide a link to your category page so I can inspect it.

Thank you!

Bogdan B.
tagDiv Staff

Please provide more details so we can have a clue as to what these problems are. What ads are you using? where?
Please provide an example of what ads you try to implement and provide a link to you site so we can inspect it.
Thank you!

Bogdan B.
tagDiv Staff

Hello Ned,

The more stories box will not show images but rather posts. If he disabled the element, it can be re-enabled from here: http://screencast.com/t/szAFSfSm

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Sorry but the paginated post is still the same post. There is no way of changing only a particular page of a post.
Thanks.

Bogdan B.
tagDiv Staff

Sorry, We have not tested any so I cannot recommend any.

Bogdan B.
tagDiv Staff

Maybe you can find an easy way out and find a free plugin for it.

Bogdan B.
tagDiv Staff

Hello,

The plugin does not come with the theme. You must install it and create an account on the plugin page.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Our theme has the proper markup for the title as it is a h1 tag . There is no other markup needed for this error. Here is a description:

Title not found – this error is less common but occasionally an article template is coded in such a way that the editorial headline is not easily identifiable or even accessible to crawlers. Be sure to place your headlines in simple HTML text right at the top of the article body, in an H1 tag.

The markup is already there so you do not need to do anything extra. But google news should scan posts not the homage blocks. AA block does not have a post title. It renders an instance of it in a h3 element but posts are the ones that will have to be grabbed by google, not the homepage blocks.

Please check your cache and only use these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please try to increase your system status parameters as instructed here: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Bogdan B.
tagDiv Staff

Well the mobile theme does not have a sidebar so the ads will not be shown. As for the ones that are visible, please select a size that is not bigger than the mobile container. Please provide a screenshot of what size you have selected for mobile and a link to your site so we can inspect the ad.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use this guide to properly set up your counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Then clear all caching afterwards as the facebook counter is affected by cache.

Thank you!

Bogdan B.
tagDiv Staff

Hello Coner,
“Bump” on our forums has the opposite effect you only delay your answer.

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

It is possible. Each menu item has it;s own class you can use to change the css. Here is an example. On our demo I want to make the gadgets menu a different color and maybe have it look like a button:
http://screencast.com/t/EGjyCtBD
You can also add an icon if you want: https://forum.tagdiv.com/how-to-add-icons-in-menu/
I hope this helps.
Thanks.

Bogdan B.
tagDiv Staff

Hello,

Visual composer will not help you in that I;m afraid. It can only be done by editing the post template files and using a do_shortcode function.
Here is an example of a block 1 added after the comments on posts:
For this I add this code:
echo do_shortcode('[td_block_1]');
In the post template files like so: http://screencast.com/t/Oa0NYEEGb

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Our theme elements will not work with custom taxonomies, sorry. The mega menu was built to show standard posts based on a standard category.
The author posts again., uses posts, not custom post types. You will require customization services to adapt the theme to pick-up the custom post type in each element.
We suggest hiring a developer if you do not have the proper coding skills for it. We cannot help in this regard as we are a small team and cannot provide any custom work at the moment.

Thank you!

Bogdan B.
tagDiv Staff

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens. Please also provide ftp in case we need to access the theme files.
Also include a link to this topic so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Adsense has strict rules on how to use ads. The theme is 100% compliant but it;s how you use the ads that matters. for example the sticky sidebar used to be a big problem as people placed their ad codes in the sidebar and adsense did not allow a sticky ads. You seem to have 2 ads one on top of the other. I’m not sure exactly but i would ask google for help rather than here as they are the ones that make the rules, not us. We try to provide options for users to place the ad wherever they want to. You can select different sizes for your ads from the theme panel ads section, you can select the number of paragraphs for the inline ad, There are header ads, article top ads, bottom article bottom ads, footer ads., …etc.It is only so much we can do in this regard.
Here is a simple test. Try to use “adrotate” and that way the theme ad system will no longer be used so the theme will no longer interfere. What I can say is that our theme is compliant with the adsense TOS but this is very personal and each individual can use the theme settings to their advantage or the opposite.
The theme simply renders the ads. How you set them and where, it’s up to you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use the FTP method to install the theme as wordpress sometimes can provide such unexpected errors. Use this link: https://forum.tagdiv.com/install-via-ftp/

Thank you!

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