Hello,
The theme will go into boxed mode if you use a background image or color. If you do not want a boxed site, then remove the background image or color. You cannot have both. sorry.
https://forum.tagdiv.com/background-introduction/
Thank you!
Hello,
The plugin you mention is not tested so I cannot say for sure if it will work or not. You will have to test it out and see how much of a life-saver it really is. We cannot say for sure.
Thank you!
Hello,
You can create your very own page, you do not have to use the predefined one. In fact we do not recommend editing the dummy data as when you decide to uninstall or switch demos, the dummy content will be removed even if you edit it and add your own content over it. You are better off installing the demo without content and start creating original content.
The section below the video playlist is not controlled from visual composer. It is the latest articles element that is added through the page template. https://forum.tagdiv.com/page-templates-2/
As for the footer, the first 2 footer styles (1 and 2) have predefined content that cannot be edited. iof you want to change this, you will have to choose a different footer template that does not have content and then use the widgets section of wp to add content to the footer 1 footer 2 and footer 3 widgets.
Thank you!
For our theme to also work with other video types is not easy so you would need customization to the video format support here: http://screencast.com/t/PrZjRhE2BL
If you need this implementation we advise you to ask the help of a developer as, at the moment, we cannot provide any custom services. Sorry! You can find one on site’s like: http://studio.envato.com/
Thank you!
Hello,
Please update your child theme as the main reason why anything does not work when a child theme is activated is that it;s not been updated. You need to update the code in your child theme as well because there is no update proof method of customizing the theme files. Please check this topic:
Thank you!
Hello,
And where in the front-end do you want the post to show. A post will show up everywhere one of it;s categories is specified. But if a block for example that excludes the categories the post belongs to , the post will not show. Please provide more specific details
Thank you!
Hello,
We had a few issues with our servers but they were since corrected. Sorry for the inconvenience.
Thank you!
hello,
Please provide an example of how you are implementing the images and a link to your site so i can inspect it.
Thank you!
Hello,
Unfortuanately there are no settings for this element. It cannot be customized. You can remove one or the other with a css trick
For example id you want to hide pinterest you would use this code:
.td-social-pinterest{
display:none!important;
}
You can add the code in the theme panel->custom css box.
Thank you!
Hello,
If your custom post type works as expected, all blocks should display it properly. This is the first time we heard of a CPT to work on one block and not work on another. Please also test this with our td_book plugin and see if the blocks work with it properly:
Thanks.
Hello,
Please provide a link to your website and provide specific instructions where you want the color changed so we can inspect the element and see where the color comes from.
Thank you!
Hello,
That is a big no,no with the custom css. We do not suggest altering the theme width .lots of elements will not position properly once you change the theme width. Our theme was built with a fixed width in mind and all elements depend on the fixed width .please try not to change the default theme width as you will create more problems than you expect.
Thank you!
Hello,
The mouse-over zoom effect can be removed from here: http://screencast.com/t/urwWg3Ch2f
Thank you!
Hi,
It seems you will need to add a bit of padding for safari only. here is how you can create a detect for safari:
http://stackoverflow.com/questions/16348489/is-there-a-css-hack-for-safari-only-not-chrome
Thanks.
Already replied in the other topic. no need to double post as we answer all messages in the oldest to latest fashion.
Thank you!
Hello,
Please use this guide to install the theme:
https://forum.tagdiv.com/install-via-ftp/
or
https://forum.tagdiv.com/install-via-wordpress/
We do not offer installation services. Theme install is provided by envato via the studio.envato.com offers:
https://studio.envato.com/explore/wordpress-installation/4663-wordpress-theme-installation-incl-demo-content-logo-plugins-shop-set-up
Thank you!
Hello,
The post views are being cached so you will have to activate the ajax post count: https://forum.tagdiv.com/ajax-view-count/
Let us know if you still have issues with the views afterwards.
Thank you!
Hello,
I assume you are referring to the top space on the homepage. Please try this code:
.home .td-main-page-wrap{
padding-top:2px!important;
}
You cna add the code in the theme panel->custom css box.
Thank you!
Hello,
This is because you have breadcrumbs set to show the parent category: http://screencast.com/t/FjuUJLSTwtK
Thank you!
Hello,
Unfortunately there is no update proof method of altering the theme files. Code gets updated and if you keep old files in your child theme and the theme requires the new code but you feed the old one through your child theme…what do you think will happen? Yeah, the site will break. The child theme must be updated as well if the code you modified gets updated.
https://forum.tagdiv.com/topic/setting-up-child-theme/
Thank you!
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This reply was modified 9 years by
Bogdan B..
Hello,
There is only one head tag and it is not located on pages. You can find the head tag here: http://screencast.com/t/3fez2anHpWa
Thank you!
Hello,
If you want to remove any markup from custom post types, you will have to add this condition like so:
if (get_post_type()!='post'){
return '';
}
in this file : http://screencast.com/t/H2GDeU7Tm
It will add a check in the code making the metas to not show on anything other than posts.
Thank you!
Hello,
It seems to work fine now: http://screencast.com/t/rldiNKM6h
The plugin is not a live count and is affected by cache. Facebook takes a bit of time before it updates.
Thank you!
Hello,
I have checked your links on mobile and the images are present on your site. Please check with a different device as i cannot see the issue. As fort the bold text, simply remove the bold tag from your post in post edit. Our theme does not add random bold tags.
Thank you!
Hello,
Please first make sure your images are bigger than the thumb used in the big grid as the featured image is not enlarged by our theme, only cropped.
Then after your images are big enough, use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!