Hello,
Where have you sent the screens as i cannot find them on our email address. paste the links to the screenshots hare on the forum.
Thanks

Hi,

This issue happens when the index.php file is called directly. Something that would not normally happen when browsing a site, only found by crawlers which find all of the possible url’s in a site. Please follow these 2 links.

This topic should explain things better https://forum.tagdiv.com/topic/a-few-errors/
basically you need to replace the get_header code with the one Andrei pointed out.
But as a note…this is useless as the error is a false positive of sort. it will not affect anything except give you this information. Do this only if it bugs you. The theme has a custom header that is not grabbed from WP and the crawlers do not detect it as an existing function in the WP code. It’s not really a valid error. If something is not as the crawler likes it to be, it does not mean it’s not OK. A standard user will not have acess to this link at any time except if he manually types it in: /home/4XXX_ES/web/mydomain.com/private_home/wp-content/themes/Newspaper/index.php

Thank you!

Hi,
unfortunately our theme has no such sorting options. A post will show up everywhere one of it;s categories is specified. there is no AND operation involved. sorry. if a post belongs to categories A and B but another post belongs to categories A, B and C then both posts will show up on a block filtered to show categories A and B because it only takes one category specified for the post to show up. The only sorting options our theme can provide are specified here:
https://forum.tagdiv.com/block-settings-guide/
Thank you!

Hello,
There are only 2 sliders available in our theme:
One is the standard slider element: http://demo.tagdiv.com/newspaper/ios-slider/
And the second is a big grid slide: http://demo.tagdiv.com/newspaper/big-grid-slide/
As an alternative our theme comes bundled with ‘revolution slider’ : https://www.themepunch.com/faq/slider-revolution-beginner-video-guides-tutorials/
Thank you!

Hello,
This is a strange issue. I cannot replicate it on my end. Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.
Thank you!

Hello,

Please provide more details to what this pop-up is. Provide a link to your site and a screenshot of the pop-up so we can figure out where it comes from.

Thank you!

Hi,

Yes I saw it is disabled because of a plugin, but on the page source it appears as enabled. You can test if it actually works using google’s page speed testing tool and see if the score changes if you have it enabled or disabled. You can follow this topic to make it compatible with other plugins if you want to (I don’t remember if I already gave you this solution): https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/ and test the fonts with it enabled or disabled to see if the fonts loading speed increases.

Thanks.

Hello,

Please make sure you clear all aches and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
You can also try to disable all plugins except visual composer, clear cache and reset cdn files as there could be a plugin conflict affecting the widget.

Thank you!

Hello,

Our theme does not have such functionality for the moment so you will have to use a plugin for it. I think maybe “adrotate” has such features but I can’t say for certain. There is the coding alternative also: https://forum.tagdiv.com/topic/different-header-ads-according-to-category/

Thank you!

Hello,

Revisions in our theme are not changed from the default WP ones: https://codex.wordpress.org/Revisions You will have to customize wordpress to change the revisions kept, not the theme.

Thank you!

Hello,

1) there is no theme setting for this but it can be done with a css trick. Add this code in the theme panel->custom css box:
.td_block_4 .entry-title a{
pointer-events:none!important;
}
And if you want to remove the hover color you can also ad this code:

.td_block_4 .td_module_wrap:hover .entry-title a{
color:initial!important;
}

2) This functionality is mentioned here: https://forum.tagdiv.com/background-introduction/
It is related to the site background. If you want to have a full width header and footer, yopu need to remove any background image or color (white counts too) You need top press the clear button for the background color and remove the background image.

3) The site width cannot be altered. Our theme was built on a fixed width and there is no simple way of changing it as all the theme elements depend on this fixed width.

4) The category tag color can only be changed with css. For this you need to add an extra class on the row that contains the block in visual composer and then use the class in this css code like so:

.mycustomclassname .td_block_4 .td-post-category{
background-color:Red;
}

Thank you!

Hi,
You will have to provide more details. You cannot assign categories to a page. Our theme blocks will show posts when at least one of their categories is specified so if you have a post which belongs to 3 categories, it will show up everywhere one of it’s categories is filtered. I’m not sure how you want to filter posts though.
Thanks.

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate this issue.

Thank you!

Hi,
On a post with no sidebar the post content width is 1068 pixels as i have mentioned above.
Here is an example of a post with no sidebar and a 1068 pixels width: http://screencast.com/t/RRM045M7HHFR
Thank you!

Hi,

Caching and speed optimization will work to reduce the delaytime for the font change to happen but if a user has a slow internet connection he will still see this happen no matter the optimization you do. Caching and cden help in this matter, yes!
If you want to add the font directly in style css,if you change the value I popinted out, it will change all of the heading tags font, not just the h1. if you just want to affect the h1, you can add it below and remove it from that part like so:
http://screencast.com/t/fUCNokeh
Maybe this topic also helps: https://forum.tagdiv.com/topic/icon-library/ and

I found this example of benton sans:
/* #### Generated By: http://www.cufonfonts.com #### */

@font-face {
font-family: 'BentonSans-Regular';
font-style: normal;
font-weight: normal;
src: local('BentonSans-Regular'), url('BentonSans-Regular.woff') format('woff');
}

You could maybe adapt it to your version of the font.

I hope this helps.

Thanks.

Hello,

Actually the option is already there if you check fonts settings:
http://screencast.com/t/UrZr4eIR
You can change the font for each module in particular. Block 7 uses module 6
You can see a list of what module is used on which block here: http://screencast.com/t/5wNcrYJKQn
As for the block title: http://screencast.com/t/myJIp9jt

Thank you!

Hello,
The content width for the newspaper theme is 1068 pixels.
Thank you!

Hello,

I have tested the post settings and there is no issue with them. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then test again.

Thank you!

Hello,

There is no way of adding or removing the stars as they will appear on all blocks except for block 15. There is only one block that does not show the stars review.
You can activate the review stars on module 15 by adding this code like so:

 <div class="td-module-meta-info">
<?php echo $this->get_date();?>
</div>

http://screencast.com/t/3oGOB6GhILBn
The review stars are tied to the date so it will enable the date on other posts inside the block.

Thank you!

Hello,

Unfortunately from version 1.3 there is no way of updating and keeping any settings. Switching to newspaper 7 will be like switching to a totally different theme. You will have to add a bit of time and effort into re-creating your site elements with the new theme as compatibility between newspaper 7 and newspaper 1.3 is very limited.
Lots of things are different. I recommend deleting the old theme and installing the new one as a different theme. Automatic updates will not work with your version so you have to install the theme and delete your old one. Please use this guide: https://forum.tagdiv.com/install-via-ftp/

Sorry for the inconvenience but we only provide backwards compatibility until version 4 of the theme.

Thank you!

Hello,
It seems you have the homepage set up as a list of your latest articles from wp. If you want a custom homepage layout you need to switch from the standard wp homepage to a static page from here: http://screencast.com/t/ZFoJMOcK8
Maybe this will help: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Thank you!

Hello,

This issue is different for each case. In some cases it is caused by cdn in other cases it is caused by serving different versions of your site lie Chris suggests above.
The solution you posted above does not work for everyone. It works on most hosting servers but you will need to find a solution that works on your end. This is not a theme bug but a cdn issue or caused by multiple versions of your site. Basically anything that prevents fonts from being loaded properly. It’s a font issue that happens regardless of the theme used. We simply use icons as fonts and that is why the issue is so obvious.
The htaccess file is different for everybody so there is no one solution I can provide that will work for everyone. You have to do a little digging as there are multiple solutions online for this issue and you must find the one that works for your case in particular:
Here are abunch of different sites with different versions of the solution:
https://www.google.ro/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=cdn%20fonts%20origin&oq=cdn%20fonts%20origin&aqs=chrome..69i57.2319j0j7

I hope this helps.

Thank you!

Hello,

The width of the images are 696 px for content with sidebar and 1068 px for a post with no sidebars. You simply need to make sure you upload the full image to your post not the 640 thumb like so:
http://screencast.com/t/2SFXWlS9dW

You can have even bigger pictures if you choose a post template that has a big featured image such as:
post style 6: http://demo.tagdiv.com/newspaper/td-post-the-new-screen-savers-the-show-that-launched-video-into-the-stratosphere/
post style 7: http://demo.tagdiv.com/newspaper/td-post-lenovo-details-new-computers-that-could-be-heading-our-way-in-2015/
post style 8: http://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/

Thank you!

Hi,

I have checked your site but could not find any errors. You have the latest version of the theme installed so I assume the issue was fixed.

Thank you!

Hello,

The first issue with the icons is a font issue. Fonts get loaded from different sources and the icons break. A cdn server is the primary cause to it so you have to do a little digging to find a solution that works for your hosting as the allow origin solution does not work for everybody:
https://www.google.ro/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=cdn%20allow%20origin&oq=cdn%20allow%20origin&aqs=chrome..69i57j0.3719j0j7
This issue happens regardles of the theme you use so it;s not a theme bug but a general cdn issue. CDN servers should really warn people about such issues.
As for your other issues regarding the mobile version of the theme: https://forum.tagdiv.com/the-mobile-theme/
The mobile theme is an optional plugin. If you do not want to use it, the desktop theme is already responsive and displays properly on all devices.
The footer editor picks can be populated by using the ‘featured’ category. You can mark posts as featured and they will show in the editor picks element. This is part of the footer predefined content. You can read more about it here: https://forum.tagdiv.com/footer-templates/

Thank you!